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“Great option for points stay”

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Hilton Garden Inn Napa
Ranked #8 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Detroit, Michigan
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great option for points stay”
Reviewed 26 October 2013

We stayed here on my husband's Hilton Honors points and had a great experience. We got free breakfast every morning with his Hilton Honors, our room was quiet, clean, and comfortable, and it was a convenient location. Close to Mustard's and Bistro Don Giovanni! :)

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boilermish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this review, 29 December 2013
Thank you for your kind review, we are glad you and your husband were able to enjoy your Hilton Hhonors benefits, we would be more than happy to have you stay with us again at anytime.

Have a safe and Happy New Year!
Hilton Napa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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921 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Los Angeles, California
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 October 2013

Excellent place to stay and a good value. Staff are friendly and truly helpful. Hotel looks sharp, well maintained, and comfortable. Game room for families, fire pit, and easy access to most local attractions.

I stay at HGIs every couple of weeks for work and this is the nicest one I have ever seen.
Will stay here again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJZinLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this review, 29 December 2013
We are very happy to hear you enjoyed your stay with us, we are also happy you were able to explore our many amenities we offer complimentary to our guests. Thank you very much for your review, we would be happy to have you stay with us again!

Have a safe and Happy New Year!
Hilton Napa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springboro, Ohio
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 21 October 2013

We try to stay only at hotels that have great trip advisor ratings. Because of this, many of our stays are more expensive. We thought that this hotel, although clean with a good location was a little pricey especially for a Monday night. Service was very good and the property had a great location.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lushou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this review, 29 December 2013
Thank you for your review of your recent stay with us. At our hotel, we like to provide a personalized experience for each of our guests, but also look for ways to keep costs low while providing great service, comfort and convenience. We are pleased to hear you enjoyed your stay with us.

We appreciate your feedback and we’ll keep it in mind as we work to make our services better.

Have a safe and Happy New Year
Hilton Napa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mattoon, United States
1 review
Reviewed 21 October 2013

Every thing was great except for wanting to use the patio later in the evening to socialize with other people that were from out of town for the wedding we were attending. I had asked for a map of the area which the people at the front desk were more than happy to supply. I had asked about places to shop and go to eat and the offered many good suggestions. One night we had ordered a pizza delivered and we asked if we could eat it in the dinning area and they had no problem with that. They even offered to bring plates and silver ware. I would say the staff on site is very customer oreinted as much as they are allowed to be.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocky River, Ohio
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 October 2013

This place is like a boutique hotel. You walk in they are friendly and helpful. It's right off hwy 29 but about 10 minutes from the main tasting area of Napa in St. Helena. The room is very nice, the food was excellent and the servers were all very friendly. We are not big B&B people and for us this was the right option! I went running and saw the sunrise over the Mountains. We made appointments for most of our tastings and I would rate this as our best visit to Napa yet.

Room Tip: I am a light sleeper, they put me in the back, west side of hotel, it was very quiet.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkB567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this review, 3 January 2014
Mark,
On behalf of the hotel we want to thank you for your review of your recent stay with us; we truly appreciate the compliments.
We are more than happy to accommodate our guests requests for quiet rooms, or location preferences, we are glad we could provide that for you.
We are looking forward to your return.
Hilton Napa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boca Raton, Florida
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 19 October 2013

"Inn" atmosphere, friendly staff, great location...very convenient to downtown Napa and all of wine country. You're on your own when it comes to getting luggage to your room. Rooms are clean and well appointed. Lobby restaurant offers breakfast (partially self-serve), and there is a small lobby bar (which we did not visit).

  • Stayed October 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank NanM01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
1 review
Reviewed 12 October 2013

You can't beat the value of the Hilton Garden Inn Napa Valley if you are visiting Napa. Centrally located, it gives great access to all the villages and wineries. The rooms are quiet, and their outdoor spaces are nice to relax in when you return from a day of tasting and touring.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rosemary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this review, 29 December 2013
Rosemary,
Thank you so much for taking the time to review your stay with us, we are delighted to hear that you enjoyed your stay with us. We would be happy to have you stay with us again.

Happy New Year
Hilton Napa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Napa

Property: Hilton Garden Inn Napa
Address: 3585 Solano Avenue, Napa, CA 94558-2709
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Napa
#7 Family Hotel in Napa
#8 Business Hotel in Napa
#10 Romantic Hotel in Napa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Napa 3*
Number of rooms: 80
Official Description (provided by the hotel):
The Hilton Garden Inn Napa hotel in Napa, California is one hour from San Francisco (in the heart of Napa Valley Wine Country). Enjoy complimentary WiFi, daily cooked-to-order breakfast in our on-site restaurant, evening room service, a heated outdoor pool/hot tub, complimentary 24-hour fitness room, 24-hour business center, 24-hour Pavilion Pantry and a 100% smoke-free facility. All rooms include microwaves, mini-refrigerators and Keurig(R) coffee machines with tea service. We also have 1,200 sq. ft. of meeting space for your next Napa, CA meeting at our hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Napa Hotel Napa
Napa Hilton Garden Inn
Hilton Napa
Hilton Garden Inn Napa Napa Valley, CA

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