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“Great Place to Stay in Napa”

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Hilton Garden Inn Napa
Ranked #7 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Reviewed 25 November 2013

This is a comfortable place to stay, reasonably priced, and close to Napa Valley wineries and Napa itself. The restaurant was very nice and good for both breakfast and dinner. My room had plenty of space but was a little noisy.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Laurence N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this reviewResponded 22 December 2013

Thank you for your review of your recent stay with us. At our hotel, we provide a personalized experience for each of our guests, while providing comfort and convenience. We want to apologize about the noise issue you had during your stay, we appreciate your feedback and we’ll keep it in mind as we work to make our property and services better.

Happy Holidays
Hilton Napa Management

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589 - 595 of 986 reviews

Reviewed 19 November 2013

I would highly recommend this hotel to anyone traveling to Napa. It's a centralized location with easy access to all of the winery's, as well as the OX Bow market, which is a very cool place to visit. The hotel staff were very helpful and friendly.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Craig W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this reviewResponded 22 December 2013

Craig,
Thank you so much for taking the time to give us your feedback from your stay, we are very happy to hear that you enjoyed your stay with us. Thank you for your compliments to the staff, we will be sure they know you had a great stay!

We would be delighted to have you stay with us again, Happy Holidays!
Hilton Napa Management

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Reviewed 14 November 2013

This hotel is gorgeous, it is by far the nicest Garden Inn i have been in. The staff were very accomodating and friendly. The breakfasts were gourmet. They have a great fireplace you can sit at in the evening. If you follow them on Twitter or Facebook you recieve a bottle of wine.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this reviewResponded 22 December 2013

Thank you so much for taking the time to review your recent stay with us, we are very happy to hear you enjoyed our newest remodel and we love to know how our guests feel about it. We would be happy to have you stay with us again anytime!

Happy Holidays!

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Reviewed 11 November 2013

Your usual hilton garden inn, although a bit pricier because it's in Napa. They do what they're supposed to do. Clean, comfortable. Free parking. Free, but almost unusably slow wifi. (At least they try.....). I really appreciate that hey don't nickel and dime you for things. My kids forgot their toothbrushes and they had toothbrushes for free. Got 2 free bottles of water per room because I'm a Hilton Honors member.

They have 2 queen rooms and they rooms are pretty big so nice for families.

They get a little expensive on the weekends, especially during harvest season.

  • Stayed: November 2013, travelled with family
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Thank nahlalee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this reviewResponded 24 December 2013

Thank you for taking the time to post your comments about our hotel. I am glad to hear that our hotel met your needs during your visit to Napa, but I am very sorry to hear that you didn't feel that our hotel was a value for the money spent. Since your stay we have updated our wireless routers, hopefully this will have fixed the wireless issue you had with us. I have sent over your comments to our General Manager and our Director of Revenue Management. Please feel free to contact me if you feel there is anything you would like to discuss, kjohnson@reneson.com

Happy Holidays

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Reviewed 10 November 2013

This place isn't in the best location as it's right near the freeway instead of being right in town, but it's still convenient to everything, and it had easy access with the outlets nearby, warm facilities, and tremendous value with a full breakfast. We stay every year for our anniversary. And, it's Napa.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this reviewResponded 24 December 2013

Thank you so much for the kind words about our hotel. We are proud of our services and we are happy to know that is reflected to our returning guests' experiences. We look forward to having you stay with us next Anniversary.
You are always welcome, we are at your service.

Thank you and Happy Holidays

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Reviewed 4 November 2013

Clean rooms and comfortable rooms, clean towels. Hotel provides breakfast great breakfast.
Hotel provides free wifi. Coffee and water all day. Free parking. Rooms are quite spacious so good for family trips as well.

Room Tip: Synchronize yr watch with the hotel, if you make it down five minutes to 10am they dont accept you a...
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  • Stayed: November 2013, travelled as a couple
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Thank kittySingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this reviewResponded 24 December 2013

Thank you for taking the time to give us your feedback from your stay, we are very happy to hear that you enjoyed your stay with us. Our breakfast package is one of the best values at our hotel, we're glad you were able to enjoy it.
We would be delighted to have you stay with us again, Happy Holidays!
Hilton Napa Management

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Reviewed 4 November 2013

Dependable Hilton Garden Inn experience. While it is on one of the main streets and convenient it can be a little noisy (not in the room). Front desk not very good at making dining recommendations. I would definitely return to this property.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank JudArcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this reviewResponded 24 December 2013

Thank you for your response, we are happy to hear that our hotel was a pleasant experience for you. We look forward to improving your next stay with better dining suggestions. Have a Happy Holiday!

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Additional Information about Hilton Garden Inn Napa

Address: 3585 Solano Avenue, Napa, CA 94558-2709
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Napa
#7 Family Hotel in Napa
#8 Business Hotel in Napa
#10 Romantic Hotel in Napa
Price Range: £111 - £288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Napa 3*
Number of rooms: 80
Official Description (provided by the hotel):
The Hilton Garden Inn Napa hotel in Napa, California is one hour from San Francisco (in the heart of Napa Valley Wine Country). Enjoy complimentary WiFi, daily cooked-to-order breakfast in our on-site restaurant, evening room service, a heated outdoor pool/hot tub, complimentary 24-hour fitness room, 24-hour business center, 24-hour Pavilion Pantry and a 100% smoke-free facility. All rooms include microwaves, mini-refrigerators and Keurig(R) coffee machines with tea service. We also have 1,200 sq. ft. of meeting space for your next Napa, CA meeting at our hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Napa Hotel Napa
Napa Hilton Garden Inn
Hilton Napa
Hilton Garden Inn Napa Napa Valley, CA

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