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Hilton Garden Inn Napa
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Reviews (1,018)
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515
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All reviewsfree bottle of winegreat hotelwhole foodswine countryfront desk staffwine tastingconvenient locationfree interneteasy accesscookieswould highly recommend this hoteloff the highwaystaff was very friendly and helpfulfire pitminute drivewe've stayedwould definitely stay here again
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604 - 609 of 1,018 reviews
Reviewed 7 January 2014

Loved this hotel. The staff was so helpful and really did everything to make our stay a great experience. The rooms are large enough that you do not feel closed in. The lobby was very nice. We spent our evenings by the firepit drinking our wine and cheese that we bought from the wineries that we visited. I did not feel like I missed anything by NOT staying in downtown Napa (which was a 7 minute drive away)

  • Stayed: December 2013, travelled with friends
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Review collected in partnership with Hilton Garden Inn
Thank 518nickiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this reviewResponded 26 January 2014

Nicki,
Thank you for taking the time to review our hotel and your recent stay with us, it makes us joyful to hear that you had a comfortable room relaxing stay, and that our staff had given you an enjoyable experience. We value guests like you, and we look forward to seeing you again in the future.
Hilton Napa Management

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Reviewed 6 January 2014

The hotel was clean, well decorated and the staff was very efficient. Bed was comfortable but not outstanding. The room was clean and the bathroom with whirlpool tub was huge. Food in restaurant was good. Ambience was nice. Hotel needs to eliminate or dim fluorescent lights in dining room. Other than that it was a good overall experience. Would stay here again. Convenient Location. Plenty of things to see and do nearby.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Erik P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this reviewResponded 26 January 2014

Erik,
Thank you for your review of your recent stay; it makes us happy to hear that you enjoyed some our hotel’s best amenities. We have also let our restaurant staff know you had a pleasant dining experience; and we have recently taken into consideration your suggestion regarding our restaurant lighting, and have adjusted the dimmers to the proper settings, we agree it is much more inviting!
We would be glad to have you stay with us again Erik, thank you!
Hilton Napa Management

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Reviewed 3 January 2014

Enjoyed the Hilton's accommodations; very clean and stylish. Internet was fast. bar staff was nice. Outside fire pit allowed for relaxation and meeting new friends. Super fast check-in and check-out via phone. Well equipped fitness center

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Dione C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this reviewResponded 26 January 2014

Dione,
We are glad to hear you had a relaxing and pleasurable stay during your visit to Napa, thank you for your kind review. We look forward to your future visits, and future chances to meet new friends at our cozy fire pit.
Have a great rest of the year 2014, and hope to see you soon!
Hilton Napa Management

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Reviewed 3 January 2014

When I visit Napa I always stay at the Hilton Garden Inn. It is refreshing to see the hotel staff in a good mood, smiling and just being friendly. For the price, the lobby and room décor, restaurant, facilities, location--free parking and internet--just outstanding--especially for Napa CA. Great job.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Carmen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this reviewResponded 26 January 2014

Carmen,
On behalf of Management and all staff here at the Hilton Garden Inn Napa, we want to thank you for your loyalty, you are very special to us. We are so happy to know that you find value in our hotel, and that you enjoy your stays with us. We cannot wait for your next visit, thank you once again and have a great rest of the new year!
Hilton Napa Management

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Reviewed 1 January 2014

My wife & I have always stayed in Calistoga whenever we visit Napa Valley which has been on a regular basis for the past 14 years. However, due to a mistake in our reservation and renovations to the rooms at our regular hotel, which made the room cold & uncomfortable, we decided to switch hotels after one night and was able to secure a room at the Hilton Garden Inn. They saved our Christmas vacation by providing a wonderful room for us to stay in. The receptionist Megan was terrific and took care of us promptly and was very friendly and accommodating. One thing that was great is that we had groceries because our other hotel was an efficiency suite. Kevin, the chef at the hotel's restaurant cooked up our food for us which provided us with two memorable dinners there. The entire staff was terrific and we enjoyed our stay so much that we extended it an additional night. The hotel is conveniently located just off Highway 29 in Napa and is close to amenities. The room was quiet and comfortable and we enjoyed our stay there. We look forward to returning to the Hilton Garden Inn on our next visit to Napa Valley.

  • Stayed: December 2013, travelled as a couple
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Thank TimandCarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonNapaManagement, Guest Relations Manager at Hilton Garden Inn Napa, responded to this reviewResponded 26 January 2014

Tim and Carol,
We want to thank you very much for your kind words about our hotel and staff, we are so happy we were able to provide you with a comfortable and memorable stay during the holiday. We are also glad our staff was able to help cook your perishable food in the kitchen, as you know we are at your service.
We hope to see you again in the future, and look forward to helping create many more happy memories of Napa. Thank you again.
Hilton Napa Management

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