Booked based on rate. When we arrived I was a bit worried as it is on the outskirts of town & across from a school. Busy street. It looked out of place. At check-in I found it odd that they kept the front door locked, you had to buzz in. Old place & very small tub in our bathroom, but I can put up with all of those things for the price for1 or 2 nights.
We were pleasantly surprised, at first, as the room appeared clean, well laid out & spacious enough. Worst part was finding out how dirty the carpet was!!
My daughter took a shower, sat on the bed to put her socks on & I gave her heck for not washing her feet well.... only to find out that was the dirt she picked up from the carpet on her damp feet! They were black!! We wiped her feet clean & she walked around again...same thing!!! We were grossed out by that.
In the morning as I checked out I told the mgr of our experience & said I wanted to give him the courtesy to tell him in person. He gave me some excuse that the carpets were to be cleaned in that room but they had someone in it for 4 days that wouldn't let them in. He didn't offer a discount or anything. So, here is my warning. If you can't find any place else with reasonable rates, then go ahead and book, but keep feet covered and don't put anything on the floor.
- Official Description (provided by the hotel):
- Award winning property! Rooms renovated 2007,also recognized in the San Francisco Chronicle. Themed Rooms such as Romantic Room, Tuscany Room, Chardonnay Room and more. Rooms have LCD T.V, Internet Access, Comfy Robes, Complimentary Water Bottle Snacks & Coffee. Garden Setting & Chardonnay Vineyard. Each room has been tastefully decorated. ... more less
- Reservation Options:
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- Also Known As:
- Chardonnay Hotel Napa
- Chardonnay Motel Napa
- Chardonnay Lodge Napa, Napa Valley, CA