The Napa Winery Inn has customer service down pat. When we had questions or needed suggestions on local tours, they steered us in the right direction. The beds were comfortable and the room was clean. The staff often greeted us as we entered the inn and asked about our day. The Inn is easy to access as it is right off Rte 29 on the northern side of Napa. Wine tastings and snacks are available for an hour in the early evening and the night we participated, the selections were varied and the wine rep seemed to be well versed in the selections. There is a swimming pool which looked inviting, especially on the couple of extra warm days we had, but we didn't partake as were too busy touring around(:
Altho we were told there was a recent update of the inn, we were surprised that low flow shower heads for efficiency of water use were not part of the reno given the water situation in the western states, CA in particular. However, signs in the bathroom did suggest ways of saving water thru decreased laundering of towels.
One suggestion for management: vendor phone conversations, especially those of an unpleasant nature, would be best carried out in the office with a closed door... out of ear of inn customers. Not always possible, I'm sure, in a busy environment, but preferable then at the main check-in desk.
- Official Description (provided by the hotel):
- Centrally located in the heart of the wine country, the Napa Winery Inn offers convenience to Napa Valley’s favorite wineries, restaurants, and attractions. The casual, boutique atmosphere of the Napa Winery Inn provides the perfect base for a relaxed and enjoyable visit to Napa Valley. Napa Winery Inn is less than ten minutes from both downtown Napa and from the town of Yountville. A daily hot breakfast buffet, wi-fi, and an evening manager's wine tasting are all complimentary. Oventi Restaurant is adjacent and Fume Bistro is within walking distance. Pets are also welcome in this pet-friendly hotel. ... more less
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- Also Known As:
- John Muir Inn Of Napa Hotel Napa
- John Muir Hotel
- John Muir Napa
- Napa Winery Inn Napa Valley, CA