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“Great place to stay in Napa” 4 of 5 bubbles
Review of Blackbird Inn

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Blackbird Inn
Ranked #17 of 23 Napa B&B and Inns
Certificate of Excellence
San Jose, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to stay in Napa”
4 of 5 bubbles Reviewed 7 October 2013

We typically stay further north in St. Helena or Calistoga when visiting the Napa Valley. This was our first stay in downtown Napa and we were very pleasantly surprised. The room was very comfortable, the hospitality of the staff was fantastic and our breakfast Saturday morning was excellent. Very easy walking distance to many restaurants in downtown Napa along the river. We will definitely go back to the inn.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Dan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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309 reviews from our community

Traveller rating
    188
    68
    33
    15
    5
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
Cumming, Georgia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 October 2013

My husband and I took our first trip to Napa this year for our anniversary and decided to go the B&B route instead of a large, impersonal hotel. We were not disappointed! At the recommendation of our travel agent, we stayed at the Four Sisters Property in Napa, the Blackbird Inn. From my initial phone call to our departure, everything was handled promptly and professionally. We needed recommendations on touring companies, hot air balloon excursions, and local restaurants. All were provided and all were "top notch." The Inn itself is lovely, clean, well appointed, and charming. The entire staff was friendly and accommodating. Both the Queen and King rooms were comfy with a bit of old-world charm. The location makes walking to lunch, dinner, etc., easy. Breakfast and afternoon refreshments were very nice and sufficient--with unique flair without being odd. Based on our stay in Napa, we will certainly be staying at Four Sisters properties in the future. Job very well done!

Room Tip: We enjoyed the quiet of the King Superior room facing the back of the property. The deck was privat...
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PJW556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 10 September 2013

Quite a disappointing stay here, and I've written up my observations & feedback to send to Four Sisters... to condense: I completely agree with previous review dated yesterday (9-9-13), and would add ... while our room was clean, the dusty fake plant in our room wasn't aesthetically pleasing OR good for one with dust mite allergies to share space with. Our blueberry breakfast dish was cooked all the way through, though not kept warm. Right at 8:30 when breakfast started, the hot dishes were set out without a way to keep them hot. Quiche was cooked well, but thin, yes. We recognized last evenings veggie plate leftovers in it, but that's ok. Better not to waste. Cold cereal & oatmeal packets, though?! No granola, no hot steel cut oats? Tables not set, had to do that yourself - a little awkward.

There are pluses & minuses here. Good coffee. Bath towels rough. Lots of hot water. Busy intersection location. Air conditioning works & is appreciated. Drapery pull unattached, so awkward. Interiors restored & improved true-to-architecture (1905 Craftsman), worth seeing. Heavy, handsome Craftsman furniture in rooms, throughout house - and the art & pottery - very well done. Room rate of $250 not warranted based on what you do (don't) get for your money. Regarding personnel - ditto prior review. Young, unsure, a little awkward. The young man that Checked us in was friendly, though. Security company was here working on things, drilling, etc - a little disconcerting, really. We loved Four Siaters' CHANNEL ROAD INN (Santa Monica) in 2012 ... but Blackbird has disappointed us.

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Folks23Girls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peoria, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 9 September 2013

The Inn is beautiful and great care has been given to restore the old 1905 home to its current beauty. However, our compliments end with our respect for the fabulous architecture and restoration. On our first evening, as we sat on the balcony relaxing before heading out to dinner, my husband noticed that a lot of debris and old food under the bed. That discovery certainly made us wonder about the cleanliness of our room and the Inn from the start! On Sunday morning, we went downstairs for breakfast. Expecting a typical Inn or Bed & Breakfast meal, we were dreadfully shocked to find what was offered. Service on Sunday morning included a half inch thick quiche that was overcooked with absolutely no taste. An attempt at French toast, or perhaps it was a version of bread pudding, was cold and soggy with uncooked egg mixture. The other choices of fruit, muffins, toast, English muffins, cold cereal, coffee and juice were the items we opted for as the hot items were inedible. The breakfast offered on Monday morning was not any better. The Blackbird Inn failed miserably on many unforgivable levels. There was NO hospitality period. All of the Blackbird Inn employees we encountered lacked the basic hospitality skills necessary to run a successful establishment. The young lady that was on duty on Sunday and Monday did not bother to look up from the computer screen she was so engrossed in to (1) acknowledge guests, (2) find out if a guest needed anything, (3) say good bye as guests were leaving or (4) look at the breakfast service to make sure it was running smoothly. My husband actually stood in front of this young lady with an empty coffee cup and was completely ignored! Additionally, that same person NEVER said a word to us even during check-out. Considering the youth of the Blackbird Inn employees we encountered, I suspect they either just didn’t care or may have failed to receive proper hospitality training. We also observed a severe lack of supervision at the Blackbird Inn. We will never return to a Four Sisters Inn.

  • Stayed September 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank sjcast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSistersInnsInc, Manager at Blackbird Inn, responded to this review, 13 September 2013
Despite our best efforts to provide excellent service in all areas, sometimes things just don’t go as we planned. Such was the case at Blackbird Inn on the weekend when this guest stayed with us. We did have a staff change that weekend, and we are so sorry that our housekeeping and cooking fell short in her case.

This guest wrote to us directly about her concerns, and we have given her a complimentary stay at one of our other properties, the Blue Lantern Inn in Dana Point. We appreciate her comments, and we have made several changes at Blackbird Inn that should remedy the problems she encountered.

Despite the miscues in communication, we’re glad this guest and her husband enjoyed the historic restoration to the inn, and hope they had fun while in Napa. We hope she will enjoy her upcoming free stay at Blue Lantern Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lithia, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 September 2013

A great stay at the Blackbird inn for our wedding anniversary! The breakfast and happy hour were excellent. An ideal location to walk into town for dinner. The rooom was very nice and the porch ideal to enjoy the morning and evening ideal weather. All in all, a superb experience! Thanks.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Jim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, Vermont
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 31 August 2013 via mobile

We loved our stay here. The staff could not be more friendly and helpful and the rooms were very clean. Our room was a little small for the price and because we were on the first floor it was a bit noisy in the morning but probably wouldn't be noticeable to a heavier sleeper then myself. The breakfast was always different with fresh fruit and better then most breakfasts you pay for. The wine and appetizer hour was our favorite with wonderful snack, always fresh and different and always a full bottle of wine to enjoy from. The walk to downtown was very short putting this inn at a wonderful location for those without a car. We would stay here again and are trying to look into staying at another inn owned by Four Sisters during some remaining nights of our vacation.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank eprimian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, California
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 30 August 2013

We chose this B&B because it was the only place in all of Napa that would take a reservation and had a room for one night. I wasn't sure what to expect when arriving at this B&B since it didn't have the highest rating. We had great communication with the Inn before arriving. And we found the Inn very clean, warm and inviting. We stayed in Room 8 and found it the perfect size. We enjoyed sitting out on the balcony with our coffee in the morning. There was some street noise, but many city hotels have street noise. Breakfast and the afternoon reception were very nice. All in all we're very pleased we stayed here and we'd definitely come back!

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trvlcrzy9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blackbird Inn

Property: Blackbird Inn
Address: 1755 1st St, Napa, CA 94559-2437 (Formerly Blackbird Inn - A Four Sisters Inn)
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #17 of 23 B&Bs / Inns in Napa
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Blackbird Inn 3.5*
Number of rooms: 8
Official Description (provided by the hotel):
Situated in historic downtown Napa, Blackbird Inn offers the intimacy of a vintage hideaway, yet is an easy walk to many shops and restaurants. With its spacious front porch, huge stone fireplace and liberal use of fine woods, Blackbird Inn creates a warm, welcoming atmosphere. ... more   less 
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Also Known As:
Blackbird Inn - a Four Sisters Hotel Napa
Blackbird Inn - a 4 Sisters Inn
Blackbird Inn Napa, Napa Valley, CA

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