I've stayed in some of the best hotels around the world and their customer service was very poor! I am thoroughly disappointed. The facilities were nice, but you don't pay that price point and get poor service. They have a lot to learn from places like St. Regis hotel in San Francisco, where I eventually moved to. I am sad to say, I will never be back.
- Official Description (provided by the hotel):
- In the midst of the beautiful Carneros winegrowing region is Carneros Resort and Spa, a luxurious Napa Valley retreat designed to make absolutely everything feel better. Carneros Resort and Spa was created to provide an intimate atmosphere of Napa Valley hospitality reminiscent of its unique surroundings. Nestled among 28 acres of seemingly endless rows of grape vines, bucolic Napa farmland and scenic apple orchards, Carneros Resort and Spa's design was based on cues from the local countryside - including barns, silos and ranchers' cottages - combined with stylish resort accommodations and modern interiors to capture the region's distinct charm as well as the needs of our sophisticated guests. ... more less
- Reservation Options:
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- Also Known As:
- The Carneros Hotel Napa
- Carneros Hotel Napa
- Carneros Inn
- Carneros Resort And Spa Napa, Napa Valley, CA