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“Not worth the price!”

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River Terrace Inn, A Noble House Hotel
Ranked #11 of 30 Hotels in Napa
Certificate of Excellence
San Francisco, California
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Not worth the price!”
Reviewed 12 November 2013

I come to Napa around 3-4 times a year and have stayed at a variety of hotels. This hotel was very basic, no frills, with dated, small rooms, and thin walls. For the price, this hotel is not worth it. Don't be fooled by the hotel photographs. The only photo that accurately portrays the room is the photo with the birch trees and the bed. This photo made me think that the hotel was more of a 'boutique' like hotel when actually it is more like a Holiday Inn. The photos do not portray how small the room is or how out dated the furniture and is. The walls are so thin that you can hear the ice machine, toilets flushing, the hot water heater, and word for word conversations in the neighboring rooms. I wouldn't complain about the hotel if the price reflected the conditions. I recommend spending an extra $50 for a room at the Andaz or Westin!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
4 Thank hibariSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at River Terrace Inn, A Noble House Hotel, responded to this review, 13 November 2013
Thank you for being a recent guest of ours. We value all guest feedback and we appreciate you sharing your concerns with us. We do hope you enjoyed our proximity to the beach and your stay overall.
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1,686 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (418)
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English first
Geyserville, California
Level Contributor
249 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 11 November 2013

Room and facility are clean but a little dated. Rooms are decent. Beds and liinens were comfortable and it was very quiet. I would have given a 4 but the people just weren't friendly. Pool area is small but nice but you walk in to a sign that says something also these lines " If you have had diarrhea within 14 days, do not swim in the pool" which tells me they must have had someone in their with a problem. Seems kind of logical that you shouldn't poop in the pool. Maybe its just me? People at the desk weren't unfriendly but just seems bothered and uninterested. Check in is not til 3PM we tried to check in early with no luck. We came back after 3PM and they still had to check to see if there was a room ready. No.. "I'm sorry for the wait or anything". I'd rather stay someplace else next time we visit Napa. Someone who appreciates our business.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank DiannaC20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at River Terrace Inn, A Noble House Hotel, responded to this review, 12 November 2013
Dear Dianna, thank you for being a recent guest of ours and for bringing your concerns to our attention. We always want to make our guests feel welcome so we truly apologize if you felt otherwise. We are glad you enjoyed your stay and we do invite you back next time you are in Napa.
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Almont, Colorado
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 November 2013

I stayed at the River Terrace for two nights when riding the Napa Valey Wine Train. The hotel is located across the street from the depot, the hotel restaurant had excellent food, and the wine selection was very enjoyable. All the staff was helpful and friendly, and the rooms were comfortable and clean.

  • Stayed October 2013, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Russ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at River Terrace Inn, A Noble House Hotel, responded to this review, 7 November 2013
Dear Russ, we are happy you enjoyed your stay with us while in Napa. You captured some great photos. We thank you for taking the time to leave us your review and we are glad you liked not only our room accommodations but your dining experience as well. We hope you have a chance to visit us again.
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Boca Raton, Florida, United States
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 November 2013

We stayed here to be close to downtown Napa-able to stumble back:) while still getting some privacy & view. It was a little bit further of a walk then we thought, but not bad at all. The river area was nice & peaceful, chilly for us being from South Florida and there in March, but nice. Our room was nice and they brought us a nice bottle of red wine for our Anniversary.... great touch! The staff was very friendly, they said Hello as you walked in and enjoy your day/dinner as you walked out, which I thought was nice, it made it feel very "homey". We had dinner one night at Cuvee, which was excellent! Then we took our drinks out and stayed by the fire pit, we loved it! Easy drive to all the wineries...... can't wait to go back!

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Prudence L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at River Terrace Inn, A Noble House Hotel, responded to this review, 6 November 2013
Dear Prudence, thank you for your recent stay. We are happy we could help you celebrate your anniversary! We strive to make our guests feel truly welcome and we are glad we could do that for you. Thank you for taking the time to leave us your kind review and we hope you enjoyed Napa and will come back to see us again.
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San Francisco, California
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 November 2013

My friend and I stayed here last weekend just for one night, and I wish we would've been able to stay longer. The hotel is conveniently located close to downtown Napa. It's situated on the Napa River and they have a patio with plenty of seating that overlooks the river. Our room was clean and cozy, and the beds were very comfortable. We didn't get a chance to try their restaurant, Cuvee, but they served a nice breakfast in the lobby for those on-the-go. Would definitely stay here again.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lori T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at River Terrace Inn, A Noble House Hotel, responded to this review, 4 November 2013
Dear Lori, thank you for sharing your experience of your hotel stay with us. We are happy to hear that you enjoyed your time in Napa and hopefully, you will have the opportunity to stay longer on your next visit. We appreciate you taking the time to leave us such a kind review and we hope you will be able to join us again in the future.
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St. Charles
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 October 2013 via mobile

Wonderful hotel with great packages. We did the 2 night package that included a winery tour and the Napa Valley Wine Train. We were able to walk to train and the Oxbow Center. The back of the hotel has a beautiful patio with a fire pit that overlooks the river. I would highly recommend this hotel!

Stayed October 2013, travelled as a couple
Helpful?
Thank barbarabolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at River Terrace Inn, A Noble House Hotel, responded to this review, 28 October 2013
Dear Barbara, thank you for sharing your great hotel experience with us. We are happy that you had such a fantastic stay and that you were able to take advantage of different aspects of what Napa has to offer. We thank you for taking time to leave us your review and we welcome you back anytime.
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Scottsdale
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 October 2013 via mobile

The river terrace was a nice hotel. The staff were accommodating with several amenities during our stay including champagne and strawberries and flower delivery. The rooms were well kept and we had a lovely view if the river from our balcony.

The restaurant curvee served an excellent breakfast.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wurldtraveler09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at River Terrace Inn, A Noble House Hotel, responded to this review, 25 October 2013
Hello - thank you being a guest of ours. We appreciate you taking a moment to leave us your review. It was our pleasure to accommodate you and we are glad you enjoyed the amenities of your stay to make it extra special. We hope you had a lovely stay in Napa and welcome you back as a guest in the future.
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Additional Information about River Terrace Inn, A Noble House Hotel

Property: River Terrace Inn, A Noble House Hotel
Address: 1600 Soscol Ave, Napa, CA 94559-1908
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Napa
#5 Family Hotel in Napa
#6 Romantic Hotel in Napa
#12 Business Hotel in Napa
Price Range (Based on Average Rates): £££
Hotel Class:4 star — River Terrace Inn, A Noble House Hotel 4*
Number of rooms: 105
Official Description (provided by the hotel):
Less than an hour's drive from San Francisco and the Bay Area, the River Terrace Inn, a luxury Napa Valley hotel, offers the perfect Napa retreat. With its refined, pastoral charm and innovative features, our casually elegant Napa Valley hotel is the perfect balance of Wine Country serenity and urban hospitality. Discover wine country in Napa Valley, a peaceful sanctuary nestled among lush, rolling hills, a sea of vivid wildflowers, and radiant vineyards. Set in the heart of the Napa Valley Wine Country, River Terrace Inn features luxurious accommodations, personalized services, and a pristine riverfront setting. The River Terrace Inn is an enchanting blend of modern elegance, laid-back California charm and the energy of downtown Napa. ... more   less 
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Also Known As:
River Terrace Hotel Napa
River Terrace Napa
River Terrace Inn, A Noble House Hotel Napa, Napa Valley, CA

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