Room is nice, however, when we checked in we were not informed that this room is over the fitness center. At 6:30 in the morning, we were awoken to the pounding of the treadmill below. This was not a faint pounding. When we told the front desk about our experience and disappointment, we were given the excuse that the gym was not to be used till 7 am. This seems wrong on a couple of levels... First, it happened and we were not able sleep in and enjoy our room, secondly why weren't we informed of this when we checked in and given the option for a different room. We were given a $50 credit, however, considering the cost of the room, it's not much of a discount. This was a disappointing resolution.
- Official Description (provided by the hotel):
- Less than an hour's drive from San Francisco and the Bay Area, the River Terrace Inn, a luxury Napa Valley hotel, offers the perfect Napa retreat. With its refined, pastoral charm and innovative features, our casually elegant Napa Valley hotel is the perfect balance of Wine Country serenity and urban hospitality. Discover wine country in Napa Valley, a peaceful sanctuary nestled among lush, rolling hills, a sea of vivid wildflowers, and radiant vineyards. Set in the heart of the Napa Valley Wine Country, River Terrace Inn features luxurious accommodations, personalized services, and a pristine riverfront setting. The River Terrace Inn is an enchanting blend of modern elegance, laid-back California charm and the energy of downtown Napa. ... more less
- Reservation Options:
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- Also Known As:
- River Terrace Hotel Napa
- River Terrace Napa
- River Terrace Inn, A Noble House Hotel Napa, Napa Valley, CA