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“WOW!”

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The Meritage Resort and Spa
Ranked #14 of 30 Hotels in Napa
Certificate of Excellence
Philadelphia, Pennsylvania
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“WOW!”
Reviewed 6 July 2014 via mobile

This place was fantastic! It was completely luxurious, and clean, and just simply beautiful. We had a wonderful view of the vineyard from our room. We enjoyed wonderful massages at the spa, and many relaxing afternoons in the pool. The people at Trinitas were very friendly, as we're the rest of the staff! They did forget to clean our room the one day, which they were completely apologetic about and came back while we were at dinner and cleaned up and gave us turn down service!

Stayed August 2013, travelled as a couple
Helpful?
Thank LgPhilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, Director of Sales at The Meritage Resort and Spa, responded to this review, 7 July 2014
Dear LgPhilly- It certainly sounds like you truly enjoyed our resort! Thank you for taking the time to share your experience on Trip Advisor. I will share your review with the team at Trinitas Cellars as well as the rest of the team! I hope we have the pleasure to welcome you back in the near future.

Sincerely,

Sheri Thomas
Director of Sales and Marketing
The Meritage Resort and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,924 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (514)
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English first
Vancouver, Canada
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 July 2014

We've just returned from a 4 night stay at the Meritage Resort in Napa and loved the hotel! The hotel is about 10 minutes by car from Napa town center but it's worth the drive as the location of the resort is beautiful. The rooms are lovely and have an upscale feel. The staff at Reception were very friendly and helpful. The Spa service was wonderful and worth checking out. We tried to hot stone massage and Terra massage and loved it. The meals at Crush were also great.

The only negatives I have are the $20 resort fees per room per day which includes one bottle of wine, 2 water bottels, parking and WiFi. The WiFi had a strong connection which I appreciated but if you didn't use the parking or the Wifi, this mandatory resort fee is a bit on the high side. The other negative was the on the weekend, there wasn't alot of chairs available at the pool. People tend to leave their towels on the chairs once they get one and it's hard to find empty chairs after 9am. This did not seem to be an issue on the weekdays though.

Overall, I would gladly return to this hotel and highly recommend it!

Room Tip: We stayed in the Superior Room in the Meritage hotel itself and had an amazing view of the pool, vin...
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  • Stayed June 2014, travelled with friends
    • Value
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Helpful?
Thank Rohinish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, Director of Sales at The Meritage Resort and Spa, responded to this review, 3 July 2014
Dear Rohinish- First and foremost, thank you for choosing our resort for your 4-night stay in Napa Valley. We know you have many options in the area, and it is truly an honor to have you. Thank you for all of your valuable feedback, including the Resort Fee. Resort Fees are indeed an industry-wide practice at many destination resort such as The Meritage; I thank you kindly for being understanding to this regard. I hope we have the pleasure to welcome you back again soon!

Warm regards,

Sheri Thomas
Director of Sales and Marketing
The Meritage Resort and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pleasanton, California
Level 5 Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 July 2014

Stayed here last night (6/30/2014) before my conference and had a great short stay. I've stayed here 2 years ago and had a wonderful stay then too. This time I stayed in another building and the décor was well done and roomy. Since I am very particular with beddings it was soft and had a very comfortable bed! There is a new bowling alley and a hot tub at the new building site as well as patios in each room!
The only thing I would suggest in the availability of water/soda machine on the floors and keep the ice machines easily accessible in EACH wing NOT for the whole floor especially when you're at the end of the hall! Also a pool in the new building not just a hot tub!

Room Tip: Ask for a room in the new building!
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  • Stayed June 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank RN2GO925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, Director of Sales at The Meritage Resort and Spa, responded to this review, 3 July 2014
Dear RN2GO925- Your review is much appreciated! Thank you for mentioning specific details including our updated decor, comfortable bedding as well as Crush Ultra Lounge! I am so pleased you enjoyed your overall stay! I did want to mention that the new building is located directly next to the main adult pool that overlooks the vineyards- as well as the separate single hot tub on the other side of the building. I hope this helps clarify. Again, thank you for all of your feedback. Please come back and visit us again soon!

Warm regards,

Sheri Thomas
Director of Sales and Marketing
The Meritage Resort and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2014

We stayed at the hotel for five days last week. The hotel was tastefully decorated and the rooms were spacious and clean. The service was outstanding and the food, especially the pizza from Crush was amazing. We traveled with our two small children (6 and 3) who had fun at the family pool at hiking up the hill to the wine crusher statue. If you are traveling with small children and are looking for a caregiver I highly recommend you contact Maggie Johnson from Napa Valley Nanny.

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
1 Thank kwoods16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, Guest Relations Manager at The Meritage Resort and Spa, responded to this review, 1 July 2014
Dear kwoods16,

Please accept my thanks for selecting the Meritage Resort and Spa for your family vacation in Napa. I was genuinely pleased to read that a great time was had by the entire family. I will most definitely share your experience with the Meritage team. We look forward to being a part of your future travels to the west coast.

Sincerely,

Sheri Thomas
Director of Sales and Marketing
The Meritage Resort and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport Beach, California
Level 4 Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 June 2014

This applies only to the banquet dinner I had there in October 2013. They said the hotel charged us 150.00 per person with an open bar. It started with so so tasting food with the beef all well done (I thought people with money like to taste the beef!) OK . . . so .so dinner. . .. but then we had the desert in "the cave" and it got worse. . . If you ever had a Cosco apple pie you know how good it can be. . THIS TASTED LIKE THE WORST FROZEN PIE YOU COULD THINK OF .. even a starting student would do 100 times better. . . I wonder if they every taste their own food!
We ate at a few other small restaurants in town and they were all what you would expect from Napa. I guess management can't stay awake all the time. . ha ha . .
Dwight Hudson

Room Tip: Give another property a chance. . .
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Cleanliness
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Helpful?
Thank TADwight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, Director of Sales at The Meritage Resort and Spa, responded to this review, 1 July 2014
Dear TADwight- Thank you for taking the time to share your experience during your October 2013 visit. It truly is concerning to read your review. I apologize we did not meet your expectations and hope we have the pleasure to welcome you back in the near future.

Warm regards,

Sheri Thomas
Director of Sales and Marketing
The Meritage Resort and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 June 2014

A lovely hotel in a beautiful setting. Spacious room with a new feel, beautiful bathroom and manicured grounds. Staff very friendly and helpful. Need to expand pool area or add another pool in this location. Very memorable vacation for us!

  • Stayed June 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank Annette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, Guest Relations Manager at The Meritage Resort and Spa, responded to this review, 30 June 2014
Dear Annette L,

Thank you for allowing the Meritage Resort and Spa to be a part of your Napa vacation. I am very pleased to read that we created a memorable experience for your family. Your kind words about the resort and our friendly and helpful staff are truly appreciated.

Warm regards,

Sheri Thomas
Director of Sales and Marketing
The Meritage Resort and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio Rancho
2 reviews
Reviewed 26 June 2014

My husband and I stayed at the Meritage to celebrate our 10-year anniversary. The service we received was outstanding! They acknowledged our anniversary celebration every time we had an interaction with a staff member. The resort was beautiful and the spa was amazing! We truly enjoyed our stay!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amartinez15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, Guest Relations Manager at The Meritage Resort and Spa, responded to this review, 27 June 2014
Dear amartinez15,

Congratulations on your 10 year wedding anniversary. Thank you vey much for allowing the Meritage Resort and Spa to be a part of this very special occasion. I am very pleased to read that our staff exceeded your expectations in every way.I look forward to sharing your experience with the Meritage team. We sincerely hope you will consider the Meritage Resort to be a part of many more special occasions in your life.

Warm regards,

Sheri Thomas
Director of Sales and Marketing
The Meritage Resort and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Meritage Resort and Spa

Property: The Meritage Resort and Spa
Address: 875 Bordeaux Way, Napa, CA 94558-7524
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Napa
#6 Luxury Hotel in Napa
#9 Business Hotel in Napa
#14 Family Hotel in Napa
#15 Romantic Hotel in Napa
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — The Meritage Resort and Spa 4*
Number of rooms: 322
Official Description (provided by the hotel):
Set against the rolling vineyards of California's Wine Country, The Meritage Resort and Spa illuminates with gracious hospitality, unrivaled amenities, culinary delights, and a wine and spa experience that you'll never forget. Here you can enjoy the best of Napa Valley without leaving the hotel grounds - wine tasting, award-winning cuisine, rejuvenating spa treatments, bowling, and luxurious accommodations over on 32 acres of stunning real estate. The Meritage Resort offers the perfect blend for the perfect stay. After the resort opened in 2006 and the Estate Cave opened in 2007, it expanded with a $40 million enhancement in Spring 2012, followed by a revitalization of the main resort in early 2014, to deliver guests the ultimate Four-Diamond Napa Valley resort experience. We Are Napa. ... more   less 
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Also Known As:
The Meritage Hotel Napa
Meritage Hotel Napa
Meritage Resort Napa
The Meritage Resort And Spa Napa, Napa Valley, CA

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