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RiverPointe Napa Valley Resort
Ranked #18 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersBronze level
Reviewed 16 October 2007

It's a great place to stay. Comfortable, convenient, and very friendly.
We've been to so many places where you don't meet anyone, but the people who come to River Pointe have common ground: wine. You talk in the pool, hot tub, in the club house, or on the street. You exchange tips where to go, and where not to go (not too many of those).
You get lots of help from the front desk, as well as the concierge. (She has coupons for free tastings.) They even arrange for your wine shipments!
River Pointe was quiet, comfortable, conveniently located, and very, very friendly. Don't be dismayed by the 'trailer' talk. You'd hardly know you were in one!

  • Stayed: September 2007, travelled as a couple
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3  Thank Retiredbarnqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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486 - 492 of 514 reviews

Reviewed 24 August 2007

We just spent 1 week at this "resort." This place is not at all what it appears to be. It is not a 5* resort as we were told. It is a glorified trailer park - really! Beneath the white lattice surrounding each unit are a trailer hitch, and wheels. The units are tiny. We booked a 2-bedroom unit, and one of the bedrooms and baths was in a different trailer. They expect you to do their inventory of kitchen items at the end of your stay. They could not provide a separate cot, even though the unit is supposed to sleep 6 - there was actually no room for one. The units are not very clean - just passable. Don't look in the corners. Also, the housekeeping leaves much to be desired. They only do a "mini-clean" midweek - not much cleaning really. They change the beds and towels. You have to beg for bath tissue - they only give you 1 roll at a time. The pool was not heated, and dirty. Yes, you do need a heated pool in Napa - nights and mornings are quite cold.

If you're going to Napa, stay at another hotel, or better yet, in Sonoma. This place is not cheap, and we expected more than a trailer park when we booked.

  • Stayed: August 2007, travelled with friends
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6  Thank luv2travel015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2007

River Pointe is a charming, well kept resort. The cottages are trailers, with wheels still attached, so you get a little "movement" when someone is walking. Overall, we had a great time. The staff was helpful and informative. The location is great, close to old downtown Napa and the Silverado Trail to the wineries. The resort had a wine tasting and gave good tips.

This would have been a near perfect vacation except: during our week's stay they had booked two events, weddings I think, that took place around the Clubhouse. Both had blaring, really loud music playing on loudspeakers. One event happened all 4th of July so I overlooked it. The other was a Saturday night and the music and DJ could be heard until midnight! It was impossible to get to sleep before that so I left very tired! If you want a quiet relaxing time be sure to ask when you book if they have any "parties" planned. That is the only thing that would prevent me from returning.

  • Stayed: July 2007, travelled as a couple
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2  Thank Jane80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2007

We booked our week via Interval International using a trade from our "home resort" of Swallowtail (Hilton Head Island.)

Riverpoint is a classic timeshare. It is a small, cozy resort -- not the glitzy mega-resorts that are now the trend.

As were some others, I was a bit apprehensive about Riverpointe; however, I was pleasantly surprised. Accomodations are mobile homes -- somewhat small, but clean and very effective as a "base" for exploring Napa, all of Wine Country, and the coastal areas like Point Reyes. Location is great -- turn right and you are in downtown Napa -- turn left and you are on the Silverado Trail.

  • Stayed: September 2006
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4  Thank Namgrunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2007

We first visited this timeshare out of curiosity, it was not yet done.
After 90 minutes of babble, we left, saying we would book again when it was more completed.
The next time we were caled we wcheduled a visit, but when we got there they had no record of our reservations & would not squeeze us in.
We decided to give the benefit of the doubt & booked again some months later.
SAME THING - No record of our reservations.
At that point we requested that our name be removed from their calling list.
We currently receive calls every few months, usually 2 within an hour and another 2 a few days later.
EACH CALL WE REQUEST THAT WE BE REMOVED FROM THE CALLING LIST.
When we ask to speak to a supervisor to maybe get this to actually happen, they hang up.
This is not anyone you can trust to do business with.

  • Stayed: May 2007, travelled as a couple
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2  Thank green90101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2007

My husband's clients gave us a week of their timeshare here, and we loved every minute of it. If you've read the reviews of River Pointe, you know that the "units" are in fact trailers. Don't be alarmed! True, the units are mobile homes, but they are amazing!! We had a one bedroom, one bath (pics uploaded), and it was the perfect size for the 2 of us for a whole week. We want one just like it to stay in when we visit his parents' lake place.


There is a bedroom, full bath (larger than any hotel bath i've seen), a kitchen area, a family room with pullout couch, and a porch with a 4-seater table. The kitchen does not have a regular oven, which we found out after we bought a frozen pizza to cook. It only has a convection oven/microwave. But everything else that you need is there! Laundry room in the back of the complex. Only 4 washers and 4 dryers, so do your laundry when you don't expect anyone else to.

We went at the end of April, during the first phase of the growing season in the wineries, so it was pretty quiet. The resort does have a "quiet policy" from 9pm-9am, so neighbors disturbing you are never a problem. DON'T BRING YOUR PETS ON THE PROPERTY. They clearly tell you this, but our neighbors apparently couldn't read. They brought their little dog, and the people at the resort told them they had to leave.

The only time that I was not happy was when one of the guest services people (Marilyn) never called me back after I left 3 messages for her. I was trying to book my husband and I on a special expedition through the wineries through the resort, and due to the fact that she never called back, we were not signed up for the Saturday tour. She had to create a Sunday tour to get us in, but when the other couples who were scheduled for Sunday cancelled, she never even called us to let us know. My husband had gone up to the front desk to ask about something else, and Marilyn said, "Oh yeah, we can't drive you around today." Everything worked out, though....we just drove ourselves and covered two times the wineries the resort would have covered.

Anyway, I do recommend River Pointe Napa Valley. It is very convenient to everything in the Napa Valley region, as well as to Sonoma.

Stayed: April 2007
3  Thank bmesservy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2007

We received our stay here from my parents who gave us their use of a timeshare. I have to admit that the website for the place makes it appear much "grander" than it really is. That being said, it's a nice place and I'm sure it's even prettier in the spring and summer.

We stayed 4 nights. The clubhouse area and attendants are very pleaseant and quite helpful. We got lots of good tips for where to go and what to do.

The accommodations though were just average. They are trailers with very nice inside decor. We definitely liked the "condo" type setting for a base of operation in the Napa Valley. Had I paid for a 4 stary type setting, I'd have been dissappointed.

Nice place though.

Stayed: February 2007
2  Thank thechief71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about RiverPointe Napa Valley Resort

Address: 500 Lincoln Ave, Napa, CA 94558
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Napa
#11 Romantic Hotel in Napa
#16 Family Hotel in Napa
Price Range: £146 - £267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — RiverPointe Napa Valley Resort 3*
Number of rooms: 104
Official Description (provided by the hotel):
RiverPointe Napa Valley is a resort that will suit any type of vacation. We offer studio and one-bedroom cottages. Guests enjoy room amenities such as an outdoor deck, fully-equipped kitchen, king/queen sized bed, sofa sleeper, and deluxe bathrooms. Additionally, on-site amenities include indoor/outdoor games, outdoor heated swimming pool, two outdoor hot tubs, and complimentary laundry facilities. Our delightful country cottages are sure to give you the vacation you have always wanted. The hotel provides free wifi for all guests. We look forward to your stay at RiverPointe Napa Valley where there is plenty of room for fun, relaxation, and savoring Napa Valley. Please note a Daily Resort Fee of $15 plus tax will be collected at time of booking. Guests must be 18 years of age or older with a valid ID and credit card to book and check-in. ... more   less 
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Also Known As:
Riverpointe Napa Valley Hotel Napa
Riverpointe Hotel Napa
RiverPointe Napa Valley Resort CA

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