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“Not what I expected but served it's purpose.” 2 of 5 bubbles
Review of RiverPointe Napa Valley Resort

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RiverPointe Napa Valley Resort
Ranked #19 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersBronze level
Omaha, Nebraska
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not what I expected but served it's purpose.”
2 of 5 bubbles Reviewed 26 July 2009

After spending time in time shares in Hawaii and Central California I expected much more than is provided at River Pointe. Although the units are ok, they are on par with a Super 8. Our unit had ants all over the bathroom and staff was notified. When we returned from the wineries that day there were more than before, used a "natural" bug spray - did nothing to kill or drive them away. We were told we could move to a different unit - if we did so in the next 15 minutes!! We did it. And we ended up in a trailer fitted for handicapped persons. The unit had about half the storage of our first unit and the shower was not suitable to stand in. I was livid at this point and my wife intervened. We were then given our third unit in two days/2 hours! The rest of our stay was standard. The towels are changed twice a week (every day at Super 8) and our last unit was very clean. Harkening back to Hawaii and Central Cali, there is no privacy on any deck. For a time share swap this was a sub-standard move. The pool was ok but the hot tubs need cleaned daily, like the grounds. There is a laptop computer for guest use where the other places I have stayed have 2 or more computers for guests. Activities were cancelled without notification.

River Pointe is very well situated for winery visits and it is quiet at night. A lot would need to be done before I would stay there again and I will not recommend this place to others.

  • Stayed July 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank scuttlebuttin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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456 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
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  • French first
  • German first
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English first
chatham, ma
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 16 June 2009

The location is perfect for touring the wine country. The grounds were very well kept and the units were clean. True, it's a mobile unit, but we found ours to be spotless with a good-sized and functional kitchen, one bedroom and a decent sized living room area. Lots of storage. There is a walking/running trail on the grounds that was perfect (and keeps you off the streets). Gas grills are available scattered around the grounds and are available on a first-come, first-serve basis. All the grills were Weber, were clean and were functional. All-in-all a great place, especially in terms of location, value and cleanliness.

  • Stayed June 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank winnifred020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New England
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 June 2009

We booked the stay through a friend who was familiar with the property. We checked it out on line. We were expecting cottages but instead found mobile units on a fixed pad. It was well landscaped and very tidy. The units were very clean and comfortable, a bit small but adequate and the staff was great. There was a trail just outside our unit we enjoyed each morning that followed the Napa River. It was great for walking and exercising. Pool was clean and enjoyable and the laundry facility was free. The location was very convenient to local restaurants (wonderful food) and a good home base for the wine country tours. The neighbors had loud music Saturday afternoon but it stopped at sundown. Overall our experience was great.

  • Stayed May 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank skijumper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nipomo
Level Contributor
91 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 14 May 2009

We just stayed a week and enjoyed the trip. The units are on wheels like everyone has mentioned. Inside they are very clean and nice with everything you need except a regular oven, but the units are also very small. What is considered to hold four people I wouldn’t put more than two people in. We had a 2 bedroom unit which like others have mentioned are connected by the patio which was nice. But you need a two bedroom for 4 people.
The pool was good, not great. The Jacuzzi by the pool could have been cleaner. But there was another by our unit which was much bigger and cleaner. The gym if you want to call it that was a very small room with a few pieces of equipment. Put 3 people in the room and it’s crowded. So we walked everyday instead.
The grounds are kept up very well. There is a decent Mexican food restaurant across the street and Wal Mart about a block away within walking distance. The river walk which goes for about 2.4 mile round trip was great. You are less than a mile away from the first winery for tasting and that is the start of the Silverado trail. Overall this was a very good stay and we would do it again. The location was perfect. We traded a lock-off unit (studio) for a 2 bedroom unit so I was pleased with the trade. If we had to trade a 2 for a 2 we wouldn’t have been so pleased. It wouldn’t have been a fair trade to me. So that’s something to keep in mind. But we would do it again.

  • Stayed May 2009, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Jerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 23 March 2009

Wife and I spent (5) nights at River Pointe in March 2009. Our unit was a 2-bedroom which consisted of a full modular unit and half of another modular unit. The (2) units are connected by a deck that contains a small table with chairs.

These are not "trailers". Rather, they are modular units on wheels. The exterior is very well maintained. The inside of the units have cathedral ceilings, hardwood floors, very nice furniture and comfortable beds. Units are extremely clean.

The staff were very friendly, checkin was a breeze. They offer a few nice events during the week, including wine tasting in the evening and a welcome breakfast.

River Pointe will also suggest restaurants, wineries and local attractions. In addition, they will coordinate shipping your wine purchases for you at a rate much cheaper than the local UPS Store.

I would stay here again without hesitation.

  • Stayed March 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank MikeV101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wake Forest, North Carolina
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed 31 January 2009

We had a great time in Napa. This resort is very small but in a great location. We had the opportunity to visit about six winery s per day because there were no lines like in the summer months. We picked our 12 favorite wines we cannot get at home and brought them back with us. The resort itself was great in that they came 3 times to change towels and clean etc. The staff was fantastic and always willing to help us.

  • Liked — convienent to everything to do
  • Disliked — no wifi in the room
  • Stayed January 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank ncbldr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Millbury, MA
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 26 January 2009

My husband and I were staying in a timeshare that my aunt was nice to give us as a wedding present in what on a map seemed just north of Sonoma Valley when it was actually a 2 hour ride.

We decided to cut our looses and head down to Napa to see what we could find for accomidations last minute durring crush season.

The chamber of commerce worker ( who by the way went above and beyond to help us save our honeymoon) suggested we check them out.

We did and for about 100 a night it was perfect. It was right in down town Napa. The hotel included coupons for some local establishments and had trips through the hotel.

We did a wine tour for about 80 dollars a head but it was great! and the price is average for Napa tours. We also did a free wine tasting at the hotel. The winemaker that gave the tasting invited anyone to his vinyard the next day for a free back stage tour! It was great and you can't beat free!!!

Great place I hope to stay there again next time I am in Napa!

  • Liked — Great location, with extra perks like free wine tasting
  • Disliked — I didn't find it sooner. Not there fault
  • Stayed October 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about RiverPointe Napa Valley Resort

Property: RiverPointe Napa Valley Resort
Address: 500 Lincoln Ave, Napa, CA 94558-3611
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Napa
#11 Romantic Hotel in Napa
#16 Family Hotel in Napa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — RiverPointe Napa Valley Resort 3*
Number of rooms: 104
Official Description (provided by the hotel):
RiverPointe Napa Valley is a resort that will suit any type of vacation. We offer studio and one-bedroom cottages. Guests enjoy room amenities such as an outdoor deck, fully-equipped kitchen, king/queen sized bed, sofa sleeper, and deluxe bathrooms. Additionally, on-site amenities include indoor/outdoor games, outdoor heated swimming pool, two outdoor hot tubs, and complimentary laundry facilities. Our delightful country cottages are sure to give you the vacation you have always wanted. Minimum age required at check-in is 21. Please note that there is a daily resort fee of USD 11.00, plus tax. This fee will include Internet and parking. We’re always hard at work to improve your vacation experience. That’s why from 5/11/2015 to 5/28/2015, RiverPointe Napa Valley Resort is undergoing some renovations. Specifically, the exteriors of all the chalets. We understand that renovations are sometimes an inconvenience. You may notice some construction noise, and certain areas of the resort may be closed. However, the resort will still be open, and there’s still plenty of room for fun, relaxation, and savoring Napa Valley. ... more   less 
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Also Known As:
Riverpointe Napa Valley Hotel Napa
Riverpointe Hotel Napa
RiverPointe Napa Valley Resort CA

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