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“Great Stay”

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BEST WESTERN PLUS Inn at the Vines
Ranked #13 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Arizona
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Stay”
5 of 5 bubbles Reviewed 19 September 2011

What a surprise this was. Very clean and great location but the staff was amazing. Very friendly and helpful with arrangements. I will with out a doubt stay here again. Why spend 2 or 3 times more. Great job to the crew at Inn at the vines.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrfalcon32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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690 reviews from our community

Traveller rating
    269
    290
    96
    24
    11
See reviews for
160
294
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55
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Saratoga, California
1 review
5 of 5 bubbles Reviewed 19 August 2011

My family and I had a wonderful stay! great service and hospitality. We are looking forward to staying again!

Stayed May 2011, travelled with family
Helpful?
Thank harpreet c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review, 11 September 2011
Thank you for choosing to stay with us and we look forward to seeing you on your next visit to Napa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 19 August 2011

We spent four days at this hotel and it was a good experience. We wanted to visit Napa Valley but many on the inns and hotels are very expensive. We certainly were not planning to spend much time at the hotel and just wanted something comfortable and convenient. It is located a 5 minute drive from downtown Napa and 10 minutes away from the Wine Train Station. There are many things nearby if you need stuff. There is a Denny´s next to the hotel and a Target, Applebee´s, IHOP and many more fast food restaurants just across the road. Since we were traveling with kids it was good to have different options. The hotel is very basic but well-kept. The rooms are big and comfortable and so is the bathroom. There is a tiny pool and hot tub outside. The kids liked that. We enjoyed our experience there.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank beepages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review, 11 September 2011
We are very happy that you, our world travlers from China, enjoyed your stay with us. If you ever get back to Napa we look foward to being your home away from home again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level Contributor
89 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 4 August 2011

I came in late after a long drive from Vegas ending in a whole lot of highway exits and concentration to get to Napa!
I was greeted by a friendly night staff who was expecting me, and (not sure of his name) made me feel more relaxed immediately. I even got a little welcome pack with a snack and water. That was much appreciated!
Breakfast was not included, fruit and granola bars were out in the lobby. A hotel discount was offered at the friendly Denny's next door.
My room was quiet and all 3 of the morning staff were incredibly helpful the next morning helping me map out my day of driving, and helping me choose and book my next hotels. The hotel is a convienent location, not too far off the main highway. Near all services and malls if needed.

  • Stayed July 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank westcoast74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review, 11 September 2011
We are glad you enjoyed your stay with us and look foward to seeing you on your next visit to the Napa Valley!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cornelius, Oregon
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 30 July 2011

I have a different opinion of Best Westerns after staying at this hotel. Very, very nice accommodations for the price. I would definitely go back again!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank steeleju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review, 11 September 2011
We are glad we surprised you! Our newest surprises in store are a workout room, business center and guest laundry. We should have them up and running by your next visit to Napa.
ps: sorry to ruin the surprise!
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White Rock, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 July 2011

The staff we met at the hotel were terrtific...the customer service they provided our group when one of us experienced mechanical problems with his motorcycle was amazing. Thanks to the management and especially Melody...they understand the value of helping customers in times of need.
Thanks again...from your Vancouver freinds!

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank YellowGoldwing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review, 27 July 2011
Vancouver Friends,

We are glad you enjoyed your stay! As the newest front desk employee, we found a jewel in Melody. We pride ourself in the customer service we give and sometimes you find a rare individual who really shines!. I will print up your review for her to keep in her records. Again thank you for staying with us and its always nice to have our neighbors from the north visit us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riverside, California
1 review
5 of 5 bubbles Reviewed 25 July 2011

Stayed at the Best Western Inn at the Vines in Napa to meet with my brother from
Pennsylvania. He his wife and friends had all flown in for a half marathon. We really
enjoyed our stay, got a upgrade to a King Suite with a coupon - no problem. Had our
breakfast at the Denny's located at the hotel, great service and nice way to start our day.
The staff was very helpful and pleasant. Will stay here again when I return next year.

Room Tip: Had a coupon for room upgrade - very nice
See more room tips
  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank KLungren_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review, 27 July 2011
Ms Lungren,

We are glad you enjoyed your stay and got to use the free upgrade coupon. We look foward to having you stay with us on your next visit to Napa Valley.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Inn at the Vines

Property: BEST WESTERN PLUS Inn at the Vines
Address: 100 Soscol Ave, Napa, CA 94559-4010
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Napa
#10 Family Hotel in Napa
#10 Business Hotel in Napa
#13 Romantic Hotel in Napa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN PLUS Inn at the Vines 3*
Number of rooms: 69
Official Description (provided by the hotel):
BEST WESTERN PLUS Inn at the Vines just received Best Western International’s highest honor, "The Chairman’s Award," for outstanding quality, design and high customer service. Travelers from all over the world choose Inn at the Vines as their vacation destination. BEST WESTERN PLUS Inn at the Vines, also nominated as one of the best hotels in Napa Valley, provides finely appointed accommodations in the heart of all there is to experience in our beautiful wine country of Northern California. Whether your travels bring you to Napa for a weekend get-away, business, family vacation, or a wedding, BEST WESTERN PLUS Inn at the Vines is ready to ensure a comfortable and memorable stay. ... more   less 
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Also Known As:
Best Western Plus Inn At The Vines Hotel Napa
Best Western Hotel Napa
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Inn At The Vines Napa, Napa Valley, CA

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