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“Great Staff”

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Best Western Plus Inn At The Vines
Ranked #12 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Huntington Beach, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Staff”
Reviewed 15 May 2014

Very friendly staff. Helped with choosing a local restaurant, very nice. The coupon for Denny's works very well. Rooms were very clean & area though a bit challenging to get in & out of seemed very safe.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Elizabeth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, 19 May 2014
Thank you for your review and thank you for the compliments to my staff. An enjoyable stay is our top priority!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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708 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
San Francisco, California
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 May 2014

Clean room and great service. I would stay there again. Stayed overnight prior to meeting up with my hiking group. Was not disappointed. Room was good size and away from noise. The hotel also provides you with a breakfast voucher.

  • Stayed May 2014, travelled solo
    • Value
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Helpful?
Thank Shannon Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, 12 May 2014
Thank you for your review. We will see you again on your next visit to NApa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iowa City, Iowa
Level 6 Contributor
135 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 9 May 2014

Finding a hotel in Napa - or in the Napa Valley - can be a challenge. I was lucky to discover the BEST WESTERN PLUS Inn at the Vines in Napa - just outside of the city of Napa. We had a couple of nice nights in the hotel, and it served as home base as we explored the wineries of the valley and the restaurants of Napa. The room was big, clean and well-equipped. We had a little patio outside with a table and 2 chairs. The bed was comfortable and the room was quiet. Parking and WiFi were free. There is a Denny's restaurant right next door, and we had huge and free breakfasts there as part of our room rental. I'd stay there again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
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Helpful?
1 Thank MovinOn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, 12 May 2014
Thank your for your review and we are glad you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, United States
1 review
Reviewed 5 May 2014

We planned this trip at the last minute and when we were looking for a room eveything use really high. I remembered I have a rewards card and thought why not give it a try. We had a great time. It's close to Down Town Napa and not vety far from the winerys. We had a great last minute trip and the bed was very comfortable. All though we did not take advantage of the free breakfast due to sleeping in because of the cozy bed it was a very good deal.

  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Amalia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, 6 May 2014
Thank you for your review and we are glad you choose to stay with us for your last minute stay. Come back and see us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manhattan Beach, California
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 May 2014

overall the stay was average. If you book your stay through best western then you get extras if you book though someone else you don't get breakfast or newspaper. pool area is tight. people partying in the parking lot...

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank sparkyy61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, 6 May 2014
Thank you for your review. We try to be more than just average. Complimentary newspapers are available to all of our guest at the front desk. We do offer our rewards members a free breakfast in the adjoining restaurant with the exception of discounted rooms booked thru third partys. The rates are usually the same price to the customers if booked thru our branded website. We also have a morning snack of fresh fruit, breakfast bars coffee and tea for someone on the go. I am sorry if there was any noise in our parking lot. I have no notes of any complaints in any or our security logs. Our front desk is open 24hrs and we do watch the security cameras and make the rounds each night. I hope you give us another chance to make a better impression.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 April 2014

good location, clean room, friendly helpful staff. It used to be that BW was looked down upon but I have to say that for the money, i'm very impressed. considering the elite hotels were triple the price ON hotwire

  • Stayed April 2014, travelled solo
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Ian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, 6 May 2014
Thank you Ian for your review and we are glad that you were "very impressed". Come back again and see us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 April 2014

The Best Western Inn at Napa was a very comfortable place to stay. The room was a very decent size and had good amenities. Parking was free and it was in a good location to be able to explore Napa, although admittedly not in the most picturesque part of the valley. A very solid choice if you want a slightly cheaper option and don't mind not staying in a farmhouse!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lgurdenli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwvines, Owner at Best Western Plus Inn At The Vines, responded to this review, 6 May 2014
Thank you for your review. We are glad you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Inn At The Vines

Property: Best Western Plus Inn At The Vines
Address: 100 Soscol Ave, Napa, CA 94559-4010
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Napa
#10 Family Hotel in Napa
#10 Business Hotel in Napa
#13 Romantic Hotel in Napa
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Inn At The Vines 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
BEST WESTERN PLUS Inn at the Vines just received Best Western International’s highest honor, "The Chairman’s Award," for outstanding quality, design and high customer service. Travelers from all over the world choose Inn at the Vines as their vacation destination. BEST WESTERN PLUS Inn at the Vines, also nominated as one of the best hotels in Napa Valley, provides finely appointed accommodations in the heart of all there is to experience in our beautiful wine country of Northern California. Whether your travels bring you to Napa for a weekend get-away, business, family vacation, or a wedding, BEST WESTERN PLUS Inn at the Vines is ready to ensure a comfortable and memorable stay. ... more   less 
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Also Known As:
Best Western Plus Inn At The Vines Hotel Napa
Best Western Hotel Napa
Best Western Napa
Napa Best Western
Best Western Plus Inn At The Vines Napa, Napa Valley, CA

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