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Best Western Plus Inn At The Vines
Ranked #10 of 29 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Reviewed 15 July 2014

First some issues, then some kudos...This is a basic three star hotel, and although it has some good points, I can only rate it three stars due to its location. It is NOT an "Inn" and there are NO vines. Please check your maps to see the location as it is situated on an extremely busy corner. We had booked a suite, but the room had such serious street noise that we had to move.
On the plus side, we were moved immediately and our price was adjusted - good service there! The new room was clean and spacious. Some of the rooms here have balconies facing the interior courtyard and they seemed slightly quieter. Definitely request a room near the back for a good night's sleep.
The hotel offered a free wine tasting and a free breakfast from the adjacent Denny's. It offers free wifi, and breakfast bars and coffee in the tiny reception area.
The pictures showcasing the pool are deceptive, as it is very, very small with a small sunning area. Certainly not romantic, this is a clean, serviceable property and well priced for the area.

Room Tip: Ask for a room at the back. The King suites face the street and you will hear every motorcycle. Ask...
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  • Stayed: July 2014, travelled as a couple
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1  Thank Fallbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bret C, Owner at Best Western Plus Inn At The Vines, responded to this reviewResponded 22 July 2014

Thank you for you review and I am glad we were able to move you to a quieter location.

We do not get very many noise complaints due to street noise. The day of your stay there was an unusually large number of motorcycles go by through out the day. The road does quiet down at night.

We are a small Inn located in the city limits of Napa and our name is in reference to the miles and miles of vineyards through the Napa Valley. Checking out Google Maps is a great idea for any Hotel you stay at to get the feel of the area.

Thank you for the Kudos also!

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Reviewed 12 July 2014

Recently stayed 2 nights at this property for a stay in the wine country. Staff was efficient and pleasant. The room was a very nice deluxe room with slightly more room and a refrigerator and micro wave. The bed was very comfortable and bathroom is stocked well with amenities and was clean. Was given free wifi and a daily breakfast supplied by Denny's next door. Does have a pool and spa but are very little and mostly shaded by afternoon. Corridors are fairly dated but overall this property is a nice place to stay when touring Napa Wine country. Would stay here again, no doubt.

  • Stayed: July 2014, travelled with friends
    • Location
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Thank Steve-JL.a.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bret C, Owner at Best Western Plus Inn At The Vines, responded to this reviewResponded 22 July 2014

Steve,

Thank you for your review and we are glad you enjoyed your stay. come back and see us again.

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Reviewed 10 July 2014

it was very good. I would stay there as often as I possibly can. I would recommend this place to all of my friends and family. and I would continue to use their rooms for a long time. I have but o0ne small issue with their rewards program: they send you information on cheap rooms and then charge you their regular price. that is my only issue. other than that I have nothing else to say about them.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bret C, Owner at Best Western Plus Inn At The Vines, responded to this reviewResponded 22 July 2014

Keith,

Thank you for your review and I am glad you enjoyed your stay.

Best Western International does from time to time send out specials for all Best Westerns in general. Just follow the link and it will describe the special and when you can use it.

We look forward to your next stay with us!

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Reviewed 10 July 2014

This was a nice stop, in a convenient location for the touring of Napa. The hotel was able to accommodate out early arrival. and that allowed us maximum use of time for the tours. A nice place with breakfast at the local Denny's.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank JRTQM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bret C, Owner at Best Western Plus Inn At The Vines, responded to this reviewResponded 22 July 2014

JRTQM,

We are glad you enjoyed your stay and look forward to your next visit.

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Reviewed 7 July 2014

I really enjoyed the closeness of places to visit that helped make my stay really enjoyable. Breakfast every morning was fantastic & started my days off well. I also could find any necessities being of nicely located. I highly recommend this as a place to stay & visit!

  • Stayed: June 2014
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1  Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bret C, Owner at Best Western Plus Inn At The Vines, responded to this reviewResponded 8 July 2014

Thank your for your review and we are glad you enjoyed your stay.

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Reviewed 6 July 2014

a good hotel. At the lower end of napa and we spend most of our time in the mid to upper portions of the valley so it was a bit of a drive. Rooms were nice. Breakfast was a coupon at Denny's attached to the property. Service at Denny's was extremely slow, even though they were not busy both days we were there. Hotel staff was very nice. Liked having a patio.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank macsonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bret C, Owner at Best Western Plus Inn At The Vines, responded to this reviewResponded 7 July 2014

Thank you for your review and I am glad you enjoyed your stay.

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Reviewed 2 July 2014

Clean, good service, good size rooms and comfortable beds. Great place to rest before enjoying the Napa Valley. The staff was excellent and extremely helpful. This is not a resort hotel but is perfect for those who want to save a little money and be close to all the great services in Napa

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
2  Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bret C, Owner at Best Western Plus Inn At The Vines, responded to this reviewResponded 3 July 2014

Thank you for the great review. We strive to have the best customer service, clean and comfortable rooms and best value in Napa. Hope to see you again on your next trip to the Beautiful Napa Valley.

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Additional Information about Best Western Plus Inn At The Vines

Address: 100 Soscol Ave, Napa, CA 94559-4010
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Napa
#8 Family Hotel in Napa
#10 Business Hotel in Napa
#13 Romantic Hotel in Napa
Price Range: £94 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Inn At The Vines 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
BEST WESTERN PLUS Inn at the Vines just received Best Western International’s highest honor, "The Chairman’s Award," for outstanding quality, design and high customer service. Travelers from all over the world choose Inn at the Vines as their vacation destination. BEST WESTERN PLUS Inn at the Vines, also nominated as one of the best hotels in Napa Valley, provides finely appointed accommodations in the heart of all there is to experience in our beautiful wine country of Northern California. Whether your travels bring you to Napa for a weekend get-away, business, family vacation, or a wedding, BEST WESTERN PLUS Inn at the Vines is ready to ensure a comfortable and memorable stay. ... more   less 
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Also Known As:
Best Western Plus Inn At The Vines Hotel Napa
Best Western Hotel Napa
Best Western Napa
Napa Best Western
Best Western Plus Inn At The Vines Napa, Napa Valley, CA

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