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“$200/night and ants are acceptable in your room-- apparently” 1 of 5 bubbles
Review of Chablis Inn

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Chablis Inn
Ranked #26 of 30 Hotels in Napa
Manhattan Beach
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“$200/night and ants are acceptable in your room-- apparently”
1 of 5 bubbles Reviewed 25 September 2008

I booked this hotel for $200/night including tax. I had read the reviews on trip advisor and had hoped for a clean room. Instead, I got a room with ants. In fact, when I woke up in the morning I had ants in my clothes which were placed on the bathroom counter as well as the shower.

I did my best to clean the ants and then promptly went to the staff at the counter to discuss my issue. She asked for my room number and then said matter of factly, "oh, yeah, room 14 has ants".

No offer of discount or anything else. I then asked to speak to a manager and was told the manager was "on vacation" and she would have to see the room for herself to get a discount. I then had the staff person go into the hotel room to look at the number of ants and she returned saying, "I'm not going to credit your card for 1 ant". I explained minutes before I had them all over my clothes and if we gave them time they would return. She avoided eye contact with me and did not offer any other condolence.

Needless to say, I will never stay here again.

  • Stayed September 2008, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Kristez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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399 reviews from our community

Traveller rating
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    202
    84
    22
    26
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Baltimore, MD
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 24 September 2008

We stayed 1 night at this motel and although it isn't in the center of the wineries, it was a good location to end at. We started at the northern end near Calistoga and worked our way down back to the Napa area. Staff was friendly and room was clean. For the price and location, this was a great find. If you are looking for a good motel at a decent price and prefer to spend your money elsewhere such as wine and food...this is the place for you.

  • Liked — Price
  • Disliked — Distance to most wineries
  • Stayed September 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank RandR916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jabrie
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 10 September 2008

We stayed one night while visiting Napa. Considering the prices of hotels in the area, we got this for a rock-bottom $105/night and the room was great for the price. It was clean and had a little kitchenette. The bathroom door didn't shut too well, but we weren't there long term. Slow wi-fi. Not the softest beds in the world, but decent. Great customer service - the lady at the desk printed driving directions for us and answered many questions.

  • Liked — nice staff
  • Disliked — beds (but they really weren't that bad!)
  • Stayed August 2008, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Jabrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 August 2008

We really enjoyed our stay at this hotel. It is located near highway but you don't ear anything.
The room was super clean, the bed was really comfortable (have to say that we stayed there after a complete week in camping so we REALLY enjoyed this bed!!). The linen was sooooo comfortable!

Our room has a kitchenette but since we were there only for 1 night, we didn't use it. However, it looked perfect.

Some people were desapointed in the fact that vineyards were a bit far but since you are not able to visit vineyards without having a car, it's not a big deal!! Ask for a map at the front desk that shows all of them and where they are located.

  • Stayed July 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank PretzelMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Napa, California
1 review
3 of 5 bubbles Reviewed 8 August 2008

Good value, clean spacious rooms. The night staff were fantastic and eager to help in every way. We checked out on Sunday morning and our great stay turned sour. The front desk person (turned out to be the Manager) was very rude and unpleasant. She had her dog in the office, and although he was cute, his relentless barking would get on anyone's nerve after a few minutes. While we were there we had a terrific time, luckily it wasn't till we left that we were glad to get out of there.

  • Stayed July 2008, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Anthony1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 31 July 2008

We only had one night here on route elsewhere but it did the job. The room was huge and had a mini kitchen which we weren't expecting. We used the jacuzzi which was great after a days driving. It also has a small pool. It is quite a bit from downtown but taxis no problem. The supermarket across the road is fantastic! You even get free tea/coffee while you shop.

  • Liked — Huge room
  • Disliked — Quite a bit from downtown
  • Stayed July 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank cheerymcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 25 July 2008

We stayed at the Chablis Inn for 2 nights in a room with 2 double beds which were very large but slightly hard! The room was huge though and very clean. The hotel had a small pool and a nice jacuzzi which was nice to sit in after a day of activities. The location is fine, across the street from a small shopping plaza with a supermarket and a starbucks - fine for breakfast and other needs. You have to drive to downtown Napa but there are other eating places just across the freeway. Overall, a good location for exploring the Napa wine valley and a good price compared to others in the region.

Stayed July 2008
Helpful?
Thank Vicki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chablis Inn

Property: Chablis Inn
Address: 3360 Solano Ave, Napa, CA 94558-3266
Region: United States > California > Napa Valley > Napa
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 30 Hotels in Napa
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Chablis Inn 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
Hospitality, Pure and Simple. Value Hotel in the Heart of the Napa Valley. Conveniently located to Wineries, Restaurants and Shopping. We offer "Green" cleaning products and natural amenities as well as upgraded linens and towels to make your stay comfortable. We have a friendly and informative staff to help you discover the gems of the Napa Valley. As a guest of the Hotel you can also relax in our year round heated pool and hot tub after a hard day of wine tasting. ... more   less 
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Also Known As:
Chablis Hotel Napa
Chablis Motel Napa
Chablis Inn Napa, Napa Valley, CA

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