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“Generally excellent”

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Napa Valley Marriott Hotel & Spa
Ranked #15 of 30 Hotels in Napa
Certificate of Excellence
Sawtry, United Kingdom
Level 5 Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Generally excellent”
Reviewed 3 July 2013

This is a really lovely hotel, where me and my husband spent 2 nights whilst travelling California for our honeymoon. The rooms were very nice with everything that we needed. The hotel itself is large with lots of facilities, however as we were only in Napa for 1 full day and had booked to go on the wine train we did not explore the majority of these.

The hotel provides free wifi, however you do have the option to upgrade to faster connection for $4.95 if you wish. We did not take this option but found on our bill on the last day that we had been charged for it for both the days we were there. The receptionist took this straight off for us when we queried it so no drama but just one to watch.

On the day we arrived we had been travelling for some time and so decided to relax by the pool. The pool area was also clean.

The one off putting thing about this hotel was that while we were there, there were big corporate events taking place which seemed to take over a bit. In particular while we were relaxing around the pool a large group came out to the bar area by the pool and were doing some form of a quiz loudly over microphones.

This was the reason for this hotel getting a '4' rather than a '5' from me.

  • Stayed June 2013
    • Value
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Helpful?
1 Thank n1csome1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Hinsdale, Illinois
Level 6 Contributor
139 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 July 2013

My daughter and I spent two nights at this hotel while touring wineries in Napa Valley. The location is great--right off of Route 29. The staff was friendly and professional. Our only restaurant experience was room service while watching the Chicago Blackhawks win the Stanley Cup. The food was very good. The only drawbacks: limited parking near the hotel lobby and a round-about way to get to our room. It appears this hotel has been added on during the years. Nevertheless, it was a very nice hotel and served our needs in every way. The concierge was very helpful with restaurant directions, too.

  • Stayed June 2013, travelled with family
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Helpful?
Thank Marianne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 June 2013

When I travel someplace for the first time, I often stay at a Marriott because you know what you are going to get. The Marriott napa did not disappoint. It is in a very central locale and the staff, particularly Blossom, were very nice and accommodating. In fact, due to an unforseen emergency they had let me reschedule our trip past the allowed last day for cancellations. The one thing I would add is that I think the hotel is in need of some cosmetic updates but overall a great hotel at a good rate in the heart of Napa Valley.

Room Tip: No real need to upgrade, the view is all pretty much the same I think
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  • Stayed May 2013, travelled with friends
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Helpful?
Thank Alicia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skudeneshavn, Rogaland, Norway
Level 3 Contributor
14 reviews
6 hotel reviews
Reviewed 30 June 2013

Stayed for 2 short days, and loved every second of it. The staff is friendly and helpful, the surroundings are beautiful and the wine is of course delicious. After a 2 week road trip we were super happy to find the guest laundry room. The lounge outside by the pool is very cosy with live music at night and the best part is the rooms. Huge room, big comfy bed, large bathroom and all the tv-channels you need. Internet is also free. Thank you for a great stay!

  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
Thank Karina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chapel Hill, Tennessee, United States
Level 6 Contributor
175 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 29 June 2013

We stayed for the weekend in this Marriott Property. Upon arrival we were impressed. Very nice lobby and bar area. The check in staff was super. They were very courteous and helpful. We were in our room in no time. The concierge lounge is larger than normal and has a great selection of food for both breakfast and evening. One nice feature is the outside seating area on a cool morning. It is a courtyard with several tables. For you who like a good workout, the fitness center is top notch. Plenty of treadmills, bikes, elliptical's, free weights, and weight machines. There is also a very nice sidewalk system in Napa. If you take a left out of the property on a run, you can go for miles. We ran 6 miles one day and passed tons of vineyards along the way. Very nice way to enjoy a run and see the beauty of Napa vineyards and mountains in the background. We were in a suite which made this weekend very nice. There are several stores within less than a mile if you forgot something or want anything to eat. There is a Target across the highway. The hotel is very convenient to all of the vineyards. We will definitely stay here again when in Napa.

  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
Thank Glen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level 5 Contributor
54 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 29 June 2013

It is difficult to find a level 4 Marriott property to use for the comp nights your accrue... This was the choice we had... We spent the day at the spa at Solage in Calistoga, so we had already been spoiled with excellence... The hotel staff was very friendly... The room was very quiet, which was great... Everything else is crappy... This isn't their fault, but there was an issue with the water so all the water was brown/black on the day of arrival... The next morning, there was still a lovely gray hue...*sigh*... The TV doesn't have NBC, ABC or any regular channels... No idea why they aren't working... Concierge lounge- everything was sticky to the touch... Went to make tea, and the hot water was brown...before adding the tea...I passed... The rooms are dated and the carpet is well worn...the bedding and bed was comfy...There are such fantastic accommodations in the area... Next time I will save the comp nights for other needs... Disappointing intro to Napa...

  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
1 Thank stephanie p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd I, Director of Sales at Napa Valley Marriott Hotel & Spa, responded to this review, 30 June 2013
Thank you for taking the time to provide feedback on you stay with us. I personally apologize that your stay with us coincided with a temporary Napa area water supply challenge. Please know that this did affect the entire Northern Napa area, as the city worked to correct a disruption in service at our natural reservoir supply from lake Hennessy. Within 24 hours, all services were returned to normal.
As a member of Marriott Rewards we sincerely appreciate the fact that you chose to use your hard earned points to stay with us. Have a wonderful summer and thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington, NY
Level 6 Contributor
156 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 27 June 2013

At first glance The Marriott Napa Valley looks more like a motel than a Spa and Resort, but after a couple of days the facility really grew on me, in no small part to a most amazing staff. There was nothing these folks wouldn't do to help make your stay more enjoyable. My recent stay was with a group and the facility lent itself nicely to a small group's activities. Conveniently located, you're just minutes from downtown Napa and a very pleasant suburban area. The rooms are a bit dated but overall a very fine facility with one of the best staffs I've seen in a long time.

Room Tip: We stayed in the second floor overlooking the courtyard in a "concierge room" which gave a...
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  • Stayed June 2013, travelled on business
    • Value
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Helpful?
1 Thank Huntingtongalpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Napa Valley Marriott Hotel & Spa

Property: Napa Valley Marriott Hotel & Spa
Address: 3425 Solano Ave, Napa, CA 94558-2709
Region: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Napa
#12 Romantic Hotel in Napa
#13 Business Hotel in Napa
#15 Family Hotel in Napa
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — Napa Valley Marriott Hotel & Spa 3.5*
Number of rooms: 275
Official Description (provided by the hotel):
The Napa Valley Marriott Hotel & Spa, perfectly located at the gateway to legendary Napa Valley wine country, is the quintessential location for guests to enjoy an unforgettable getaway. The hotel features newly redesigned accommodations, fresh outdoor garden spaces, a luxurious resort-style swimming pool, and a full-service spa. The courtyard, with warmly lit fire pits and lush landscaping, provides the perfect spot for exciting al fresco events and a relaxing space to unwind. Within the lobby's modern setting is the renowned VINeleven restaurant, featuring contemporary American cuisine. A true garden-to-table experience, the ever-changing menu showcases ingredients plucked from the property's very own Heirloom Garden. Preserve Spa offers the perfect oasis for guests to experience pure tranquility and rejuvenation. Additional amenities include a fitness center, concierge services and more than 27,000 square feet of indoor and outdoor meeting and event spaces. ... more   less 
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Also Known As:
Napa Valley Marriott Hotel Napa
Napa Valley Marriott Hotel And Spa
Marriott Napa
Napa Marriott
Napa Valley Marriott Hotel & Spa CA

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