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“Perfect for a night in Napa!”

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Best Western Plus Elm House Inn
Ranked #1 of 30 Hotels in Napa
Certificate of Excellence
chicago, IL
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Perfect for a night in Napa!”
Reviewed 17 December 2013

I surprised another couple with a trip to Napa and I booked this hotel and am SO glad I did! The rooms and accommodations are absolutely lovely! We had a great king sized room with a large sectional and fireplace, they had a great spacious room with a King as well! The staff, particularly Bertha, was a so nice and they had a great breakfast, noon check out, a hot tub, and the most delicious cookies I've ever had in my life! Board games in the lobby were perfect for us in front of the fire. It's a quick 20 minute walk to downtown but they were more than happy to call a cab for us! Bertha gave us lots of suggestions for wine tastings and dinner and really made the stay absolutely perfect! It's a bed and breakfast feel, and I just can't wait to come back!

Room Tip: Room 207 was amazing!
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  • Stayed December 2013, travelled as a couple
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Helpful?
Thank cessalee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,861 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (288)
Date | Rating
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  • English first
  • French first
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  • Italian first
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English first
Campbell, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 15 December 2013

The staff was extremely friendly and helpful. The room and amenities were good and the room was wonderfully decorated. Close to downtown Napa, yet in a very quiet area. I felt very comfortable and relaxed staying here.

  • Stayed December 2013, travelled on business
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    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Tina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 December 2013 via mobile

What a great place to stay. The staff is very friendly, the breakfast is great, the rooms are clean and comfortable. The fresh hot cookies at 6:00 are a nice touch I would stay here again and would recommend it highly,

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Layton
1 review
Reviewed 14 December 2013 via mobile

Great Breakfast with hot bakery items and made to order waffles.
Friendly Staff that go out of their way to ensure we are taken care of.
Quaint Place with nice decor.
Convenient location.
We had a nice weekend break here and highly recommend this hotel.

Stayed December 2013, travelled as a couple
Helpful?
Thank RoByNsMaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arcadia, United States
2 reviews
Reviewed 13 December 2013

Friendly and willing to help staff ! Excellent inn operated like a bed and breakfast inn ! Very comfortable rooms and conveniently located in the heart of Napa city. Great breakfast with cook to order waffles !

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank May W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
78 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 9 December 2013

It was with a little sadness that we checked into this Inn. Our arrival here meant that our holiday was drawing to a close. A superb holiday finished on a high note.

A superb, helpful owner and host managed the Inn and it was evident in the detail and welcome that the Inn was personally managed. With sufficient parking to the front and rear of the hotel guests can expect a little road noise as a crossroads is quite close.

The lounge area was warmed by a large, gas, log effect fire and comfy sofas would make this a pleasant area to relax in after a heavy day spent wine tasting. As well as sofas there were tables with seating both inside and outside. Tea, coffee and water are available 24 hours a day. Breakfast is also taken in this area. Two staircases on either side of the lounge area led to the bedrooms, there was also a lift. The Inn also has an outside hot tub.

Our corner bedroom on the first floor was double aspect overlooking the front car park and the road. It was probably the most personal room we had stayed in throughout our holiday. Decorated in warm autumn tones, with floral bedcovers and curtains, it looked cozy and inviting. The bed was the smallest of our entire holiday and not as comfortable as others we had experienced, but the room was pleasantly appointed having all the facilities we had come to expect including bathrobes. An occasional table with two easy chairs provided a comfortable seating area, free wi-fi was available in all bedrooms, coffee maker and tv all helped to make us feel very comfortable. A full bathroom was complimented by a dressing area which also had a wash hand basin. In this area there was a small fridge.

Breakfast was superb. Certainly the best we enjoyed during our holiday. Wonderful fresh fruit salad, home cooked waffles, eggs, toasted muffins, bagels, cereals, juices, tea and coffee – I have probably only listed half of what was on offer. The attentive owner and his staff ensured guests were constantly supplied with hot drinks. In the evenings home made and baked cookies were available from 6.30, these were wonderful. You could tell immediately they had been put out, their aroma would waft through the building.

Despite being a small Inn there is a guest laundry in the grounds as well as a soda machine. The outside, covered, seating area was used by many guests to play cards, board games or enjoy a relaxing drink.

My only negative comment would be our sleep was disturbed by the invasive traffic noise which started early each morning and continued late into the evening. Should we stay here again we would ask for a room at the back of the Inn, if this is possible.

Not a negative, just a comment. The weekend we were staying there was either a large family or group of friends also enjoying this comfortable Inn. They gathered in the lounge area each evening to enjoy a glass of wine, but this left no room for anyone else to enjoy a comfy chair and warm fire at the end of the day. This is not their fault, they had just as much right to this area as any other guest, but it was a consideration for us as we had to stay in our room.

Room Tip: If you are a light sleeper advise the Inn at time of booking.
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Welsh40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 December 2013

My husband and I have been on a 15 day trip, starting on San Francisco and ending in Vegas and Best Western Plus Elm House Inn was - by far - the best hotel we've stayed. You feel like home the minute you get in. The people were incredibly nice, careful and helpful. The whole place looks like a doll house, a dream house. We stayed in a room in front of the garden, just across the pool, and the room was very big and comfortable, huge bed, once shower and a separated whirlpool. The breakfast was amazing: homemade waffles, fresh fruit and other delicacies. Not to mention the wonderful cookies in the end of the afternoon... Dreaming to come back there! :)))

Room Tip: There are small rooms, with fireplace, and bigger ones, without it. You should ask them what kind of...
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank MaluBruno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Elm House Inn

Property: Best Western Plus Elm House Inn
Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Romantic Hotel in Napa
#1 Family Hotel in Napa
#1 Business Hotel in Napa
#2 Best Value Hotel in Napa
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Elm House Inn 2.5*
Number of rooms: 22
Reservation Options:
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Also Known As:
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
Best Western Plus Elm House Inn Napa, Napa Valley, CA

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