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“Amazing breakfast”

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Best Western Plus Elm House Inn
Ranked #1 of 30 Hotels in Napa
Certificate of Excellence
Cincinnati, Ohio
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Amazing breakfast”
Reviewed 28 May 2014

This place is unbelievable! Super friendly staff, pretty and clean rooms, and a breakfast buffet that's delicious and included. If you need another reason to book here, they put out warm homemade chocolate cookies at about 6 every evening. To die for!

  • Stayed February 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (289)
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English first
Palm Beach, Florida
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 23 May 2014

Stayed here a few years ago, liked it, and came back. And the same welcoming attitude and "back home" feeling was still there. Berta at the front desk was right about how wonderful the chocolate chip cookies are and so was our stay. The rooms are not luxurious or large, but there is a very intimate feeling about this hotel that you will not find in larger hotels. It is not the usual Best Western.

Room Tip: We stayed in room 305 which was on the top floor in the back of the hotel away from the streets and...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank steada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaufman, Texas
Level Contributor
117 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 May 2014

This was the best Inn I think I've stayed in. Staff goes out if their way to make you fell comfortable. You read the reviews that say it's more like a B&B than hotel and you can't know how true it is until you stay there.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank puffy111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 May 2014

We loved this Inn and our room was fantastic -- fireplace, comfortable king size bed, great bathroom with a sink outside of the shower area that made it easier for getting ready in the morning. The staff were very friendly and helpful and we fully enjoyed out time there. The location is great for getting out into wine country - close to the highway with easy access. The only downfall with the spot is that there are no amenities nearby - one evening we were exhausted after a day of winery visits, etc and thought we could grab a bite close by - however, all locations to eat are either a long walk or a cab ride away. It's definitely not that far, but a bit of an inconvenience after a long day. Other than that, this is a fantastic place and is deserving of a 5 star rating. Breakfast was plentiful, fruit as fresh as can be, great coffee, yummy home-made pastries.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank brontesassy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2014

My wife and I were wonderfully surprised with the BW Elm House Inn in Napa. The place is warm, friendly and very well located for Wine Tours in Napa. They have an awesome breakfast full of freshly baked goodies and made to order waffles. A must stay in Napa.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
1 Thank Josesardi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paarl, South Africa
Level Contributor
200 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 17 May 2014

We are on a three week visit to the West Coast area, and this was our fourth different accommodation, and our best to date. I would go so far as to say that this is one of the best innkeeping operations I have encountered (and we normally stay at pretty upmarket places). The impact of excellent management is clearly visible in Tom Kearns's regular presence at the front desk and in the breakfast room, and in the consistent level of customer care that is evident in every single employee. Any request for advice or information was immediately met with an enthusiastic and well informed response.

We were fortunate to have been given a slightly larger upstairs room. We had great space, everything worked, and both our room and the entire facility were spotlessly clean. The breakfast was absolutely right for our needs, and was served in a comfortable and friendly environment where guests mingled and chatted. The hotel is excellently well located for easy access from the highway and is very close to downtown Napa.

Not only would we return in a heart beat, but we would urge everyone we know to stay there too. There is truly no need to look any further. This is a Best Western like no other.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 May 2014 via mobile

This hotel is the best value in Napa! This was our second stay there, and both times they have done all the important things right--pleasant, attentive service; clean, well-appointed rooms; comfortable beds; and a delicious breakfast. It is convenient to the wineries (10 min or so to the Silverado Trail) and very close to lots of great restaurants in downtown Napa. If you like to hike, it is also 5 minutes from a great trail--Westwood Hills--always great to start a day of wine tasting with an invigorating hike! We have no complaints about this hotel whatsoever. It is not fancy but it is a great value and leaves us with some money to enjoy great food & wine, which is the point of our visit!

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Larissa92010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Elm House Inn

Property: Best Western Plus Elm House Inn
Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Business Hotel in Napa
#1 Romantic Hotel in Napa
#1 Family Hotel in Napa
#2 Best Value Hotel in Napa
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Elm House Inn 2.5*
Number of rooms: 22
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Also Known As:
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
Best Western Plus Elm House Inn Napa, Napa Valley, CA

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