We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect in every way for a Napa stay.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Plus Elm House Inn
Ranked #1 of 30 Hotels in Napa
Certificate of Excellence
Sewell, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect in every way for a Napa stay.”
Reviewed 17 June 2014

Best place to stay in Napa, hands down. Friendly, courteous staff on top of every need. Breakfast was amazing - we weren't in the lobby for more than a minute before they were asking us what type of waffle we wanted (go with sweet potato - delicious!). Perfect location to walk to downtown and to drive to other points of interest in Napa Valley. I will definitely be staying here again soon!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoeyTheVeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,866 reviews from our community

Traveller rating
    1,564
    251
    32
    16
    3
See reviews for
242
1,180
32
46
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (290)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 June 2014

The Elm in Napa is a clean, caring and wonderful hotel. The staff is so helpful and the value is excellent. The location is close to downtown Napa end Highway 29. The rooms are clean and efficient. We have stayed here before and it is consistently clean, service minded, and a great value for the money.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clacton-on-sea
Level Contributor
137 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 15 June 2014

This award winning bijou hotel is probably the most hospitable we have come across in our many years of using Best Western Hotels. It is extremely homely, beautifully furnished, spotlessly clean and tastefully decorated. All this is due to the dedication of the husband and wife proprietors and their friendly staff. The small manicured gardens and courtyard abound with flowers and roses and there is a hot tub too (although a cold tub would have been a better idea when the temperatures hit over 100 degrees!). Our 3rd floor room with king sized bed was very comfortable and well appointed. The hotel has a lift. Continental breakfast was served either in the dining area or in the courtyard outside where the tables boasted fresh flowers. There was never any half full/empty platters, jugs of juice etc for as soon as something was taken, it was replaced. In addition at 6 pm each day scrumptious home-made cookies were served. What a delight to find such an individual resting place after the impersonal huge chains of motels. Napa is a very attractive town and there was good choice of restaurants nearby. Wish we could have stayed longer.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pepeingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Malling, United Kingdom
Level Contributor
154 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 13 June 2014 via mobile

My wife & I stayed here recently, and Elm House fully deserves the ratings that it receives. All of the staff do everything in their power to ensure that your stay is a pleasure.
The experience is more akin to staying with friends who want to make you happy - not like a normal hotel experience.
If Elm House was nearer home (!), we would definitely become regulars

Stayed June 2014, travelled as a couple
Helpful?
Thank Dave U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence, Kansas
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 June 2014

We had the impression that it was centrally located to the main town. It was a drive but, not to long. The staff is great and the fresh cookies and milk at night were wonderful. The breakfast was very good and the staff very attentive. The check in staff were exceptional as we arrived before check in and they went out of their way to prep our room. I would stay here again, a little pricy for Best Western but everything in Napa is pricy.

Room Tip: Get the cookies
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Schwaby126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2014

Ok, so I'd read all the glowing reviews of this place, and really tried to temper my enthusiasm so as to give it a fair shot...we arrived early, and we were immediately offered assistance with keeping our luggage in the back while we got ready to be picked up for our winery tour...and we were even offered breakfast! That unexpected bonus got us fueled up/prepped for the winery marathon and we found ourselves on the Elm's terrace surrounded by fountains and greenery. What a great first impression.
We left for our winery tour, returned to the hotel and made our way to the spacious, remarkably clean room and that also exceeded expectations. After that, Tom did us a huge, unexpected favor and though I won't detail it here, it just personified the kind of people who are running this place. Thoughtful, gracious, accommodating, and just so eager to please. The hotel is a 15 minute walk to downtown Napa, which is a great way to get to and from. There is no way we won't be staying here again the next time we're in Napa.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chubba7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syracuse,NY
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 June 2014

Stayed here 5 nights and couldn't be happier. The free breakfast was great, the entire property very clean and in great shape. Location was perfect. The owner felt like a relative after talking to him 5 minutes. Don't stay anywhere else. You'll feel at home here.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wisia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Napa hotels
0.9 mi away
Napa River Inn at the Historic Napa Mill
0.5 mi away
Hotel Napa Valley
Hotel Napa Valley
#8 of 30 in Napa
4.5 of 5 bubbles 310 reviews
1.4 mi away
Hampton Inn and Suites Napa
Show Prices
Show Prices
Show Prices
0.6 mi away
Andaz Napa
Andaz Napa
#4 of 30 in Napa
4.5 of 5 bubbles 1,924 reviews
2.0 mi away
Hilton Garden Inn Napa
1.0 mi away
The Westin Verasa Napa
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Elm House Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Elm House Inn

Property: Best Western Plus Elm House Inn
Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Business Hotel in Napa
#1 Romantic Hotel in Napa
#1 Family Hotel in Napa
#2 Best Value Hotel in Napa
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Best Western Plus Elm House Inn 2.5*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Priceline, Agoda, Odigeo and getaroom.com so you can book your Best Western Plus Elm House Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
Best Western Plus Elm House Inn Napa, Napa Valley, CA

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing