My husband and I were doing a day tour of Napa and arrived at BW Elm House early for a one night stay. We were warmly welcomed and told room wasnt ready but to come on in and enjoy the lobby and coffee/muffins etc while we waited for our tour bus to arrive.
After our long day of wine country touring, we arrived back at 5:00 were once again, warmly greeted and our king bedroom was ready. We asked about restaurants suggestions and got a great recommendation for an Italian restaurant that was within walking distance-about 25 minute walk.
Upon entering the room, which was facing 2nd St on the ground floor, next to the breakfast area, it was HOT (A/C was turned off), room was clean and well furnished. We turned the A/C on and laid down for a nap. The bed was comfortable with nice linens. Noise from the street could be heard, but was drowned out a bit by the loud A/C unit. We dressed and heading out for dinner. When we were leaving, the sweet gal at the front desk asked if we got a fresh baked cookie, and we told her we didnt want to have one before dinner, she offered to save two of them for us! Wow, so kind!
After coming back from dinner, we were greeted with two warm chocolate chip cookies!! : =0). Our room was still quite warm even with A/C on full.
We had to leave by 7:30 to catch a flight home, so we werent able to fully utilize the breakfast offerings-we grabbed a banana, yogurt, bagel and coffee to take with us.
Overall, I liked the staff and the location, and would stay again if I get another good rate!
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- Also Known As:
- Best Western Plus Elm House Hotel Napa
- Best Western Elm Hotel
- Best Western Napa
- Napa Best Western
- Best Western Plus Elm House Inn Napa, Napa Valley, CA