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“Really comfortable” 5 of 5 bubbles
Review of BEST WESTERN PLUS Elm House Inn

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BEST WESTERN PLUS Elm House Inn
Ranked #1 of 30 Hotels in Napa
Certificate of Excellence
South Milwaukee, Wisconsin
Level Contributor
103 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Really comfortable”
5 of 5 bubbles Reviewed 18 October 2009

We stayed here this last week. Great hotel. Nice,clean,comfortable rooms. Outstanding breakfast to get your day started. Staff was very helpful and warm.

  • Stayed October 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank iceal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,837 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (285)
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English first
Level Contributor
125 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 13 October 2009

What a great place to stay! The service was sensational! Immaculate. Breakfast was over the top with freshly made waffles to order plus everything else. We arrived at 6 PM and the aroma of freshly baked homemade cookies from scratch permeated the lobby.
Our rooms were spacious and spotless.The hotel owners were personally there to make suggestions,book reservations,print our boarding passes and help in any way. Great location close to everything! We feel like we found a gem. We're making reservations to stay there next year.

  • Stayed October 2009, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 3522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charente Maritime
Level Contributor
53 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 13 October 2009

This hotel really goes out of its way to make guests feel at home!

The situation is ideal for anyone visiting Napa and the valley. Although it's not right in the centre, it's not far to walk downtown through the quiet streets, and it only takes a couple of minutes by car if you're lazy.

We had a double queen room which was huge, spotlessly clean, extremely comfortable and met all of our needs entirely. The extra wash-hand basin just outside the bathroom is a great plus when there's four of you.

The decoration may not be slap bang up to date, but it's kind of homely and comforting.

For the tired and weary after all that wine-tasting, shopping ( Outlet stores close by ) and laundry ( coin operated in the hotel itself - great !) there's even a hot tub too, in a lovely garden at the back.

The breakfast was simply delicious, as others have said - definitely not your average hotel morning fare - and just the thought of the hot cider and homemade cookies late afternoon makes my mouth water.

If you're looking for a good hotel in Napa, then, don't hesitate, just book this one. For the price ( and you are in Napa after all, so don't expect it to be rock bottom !) you can't beat it for pleasant, old-fashioned comfort.

  • Stayed August 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fraire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, AZ
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 12 October 2009

The staff makes this place a gem. The owners, their son Ted, and the rest of the staff go out of their way to make you feel comfortable and will provide you with tips, coupons, and directions to make your stay more enjoyable.

The room we had was comfortable, clean, and good-sized but not opulent. Most Best Westerns are not. The hotel is located in the City of Napa, close to Hwy 29, but not really within walking distance of anything. Parking is somewhat limited and you might have a problem finding a spot if the hotel is full and you come back late in the evening.

Breakfast was very good, especially the excellent waffles and backed goods. This would be high on our list if we return to Napa.

  • Stayed September 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JBTucson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boston, MA
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 8 October 2009

Loved our hotel, the breakfast & our room. It was exactly as we had read, perfect homemade breakfast every morning, rooms on all 3 floors (we were right next to the kitchen) and heard NO noise. The owners and service is unmeasurable, there isn't anything they won't do for you. Extremely helpful, suggestive, and knowledgeable. It is a hotel working as a B & B; and a wonderful first time experience for us. There were 6 of us and we would definately revisit and stay here without question. Close to downtown and other locations.

  • Stayed September 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vanofwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wirral, England
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 October 2009

This hotel has the look of an inn from the outside, beautifully maintained and with first class rooms/facilities. Okay it has a little bit of a motel feel to it once you're inside and it feels a bit strange walking straight out of your room onto the breakfast area, but this really doesn't matter when the service and attention to detail beats other much higher priced hotels by a long way. Its obvious the owners want you to feel at home and go out of their way to add nice touches such as home baked cookies in the afternoon with hot mugs of their warm apple cider!! The visit was worth it just for the cookies. Breakfast waffles freshly cooked also added to the feel of the place. The owner promised we would see even more facilities and new features for our next visit and to be honest I hope we will have a next visit as this is a great hotel to base yourself for a visit to Napa. If you want overpriced, chintzy, mock victorian bed and breakfast then you can walk round the corner from the Elm House and see it, but my recommendation is save your money and stay here!

  • Stayed September 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ElThomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 October 2009

After reading the great reviews for the Elm House Inn on this site, I booked a an anniversary trip for myself and my husband in September 2009. I was skeptical due to the low price as compared to other Napa hotels but I was very pleasantly surprised. There are just a couple of people who work here and they are so attentive and helpful. They personally greet you as you come and go, offer suggestions, and basically just treat you like family. When you come downstairs, someone is right there offering to make you a hot waffle or whatever else you would like. The staff is the best part of this hotel. The location is very convenient - right off Highway 29 which is the main route through wine country, and less than a mile from downtown Napa. The room was very spacious and clean, and had great windows and a fireplace. Parking and internet were both free! Everything about this hotel makes it an excellent value and we will be staying here again on our next visit to Napa.

  • Stayed September 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank winelovergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Elm House Inn

Property: BEST WESTERN PLUS Elm House Inn
Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Family Hotel in Napa
#1 Romantic Hotel in Napa
#1 Business Hotel in Napa
#2 Best Value Hotel in Napa
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN PLUS Elm House Inn 2.5*
Number of rooms: 22
Reservation Options:
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Also Known As:
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Elm House Inn Napa, Napa Valley, CA

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