We stayed here over Presidents' Day weekend, and we were very pleased and impressed. It really is more like a B&B than a chain hotel. The room we had was enormous and immaculately kept. We stayed one night in San Francisco before heading home, and I missed the Elm House so much b/c, unless you absolutely must stay in a 5-star resort style hotel, you really can't beat the quality stay and service you will receive at the Elm House. The only reason I dinged them on service was the employee working the front desk after we checked in (not Miriam, but another heavily accented lady) kept telling us to look in the books of restaurant listings rather than giving us a local's recommendation for places to eat. She seemed irritated that we didn't want to just look at lists of menus to make a decision, but there are so many places to choose from that it is really intimidating to just pick a place as a traveler. A recommendation from someone living in the area is a HUGE help! We found a nice place on our own, but not without some frustration. Otherwise, I cannot fault the Elm House for anything (except maybe having a few more tables for the terrific breakfast). Don't pass this up, but if you do, that means more availability for those of us who know what a gem it is!
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- Also Known As:
- Best Western Plus Elm House Hotel Napa
- Best Western Elm Hotel
- Best Western Napa
- Napa Best Western
- BEST WESTERN PLUS Elm House Inn Napa, Napa Valley, CA