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“Great value in Napa--spacious rooms, good breakfast, good locale.” 5 of 5 bubbles
Review of BEST WESTERN PLUS Elm House Inn

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BEST WESTERN PLUS Elm House Inn
Ranked #1 of 30 Hotels in Napa
Certificate of Excellence
Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great value in Napa--spacious rooms, good breakfast, good locale.”
5 of 5 bubbles Reviewed 22 February 2011

We stayed here over Presidents' Day weekend, and we were very pleased and impressed. It really is more like a B&B than a chain hotel. The room we had was enormous and immaculately kept. We stayed one night in San Francisco before heading home, and I missed the Elm House so much b/c, unless you absolutely must stay in a 5-star resort style hotel, you really can't beat the quality stay and service you will receive at the Elm House. The only reason I dinged them on service was the employee working the front desk after we checked in (not Miriam, but another heavily accented lady) kept telling us to look in the books of restaurant listings rather than giving us a local's recommendation for places to eat. She seemed irritated that we didn't want to just look at lists of menus to make a decision, but there are so many places to choose from that it is really intimidating to just pick a place as a traveler. A recommendation from someone living in the area is a HUGE help! We found a nice place on our own, but not without some frustration. Otherwise, I cannot fault the Elm House for anything (except maybe having a few more tables for the terrific breakfast). Don't pass this up, but if you do, that means more availability for those of us who know what a gem it is!

  • Stayed February 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank annaColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,837 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (285)
Date | Rating
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English first
Cabot, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 February 2011

Our stay was only for one night, but it was great. The room was spacious with everything we needed. Huge bathroom with an extra vanity to get ready without stumbling over each other. The breakfast was wonderful, especially the Waffles. We would have stayed the whole week at Elm House if we weren't wine tasting in/around St Helena. The Elm House is the best price around and especially for the room size, and amenities. Great Place.

  • Stayed February 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ARGIGGLES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 17 February 2011

Really lovely.
Spotlessly clean.
Very friendly and helpful.
Great home baked cookies!
Thank you.

  • Stayed February 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jrsound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 February 2011

My husband and I stayed here and loved it. Fantastic value, wonderful staff. Very helpful. Great breakfast every morning-everything from fresh berries to waffles and cereals. Cozy fireplace. Would stay here again and would have expected to pay much more.

  • Stayed February 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 24Ksgill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westwood, CA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 10 February 2011

I stayed at the Elm House the week of January 24 for two nights. It was a very lovely hotel. Everyone was super nice. The housekeeping staff was amazing and also really nice. Close to where I wanted and needed to be. The rooms were spacious and the location was great. I would stay here again in a heartbeat and would tell all of my friends to stay here as well.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank West_LA_GIRL68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 6 February 2011

Stayed in this great hotel for 2 nights while visiting wine country last week. Wouldn't have even thought it was a best western, looked and felt more like a privately owned B&B. Dining/living area very quaint and homey, and the rooms were cozy. Breakfast was a wonderful way to start the day and the staff was very courteous and customer service oriented. Would definitely stay here again!

  • Stayed February 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TSKCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apache Jct., Arizona
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 3 February 2011

My friends and I stayed at the Elm House Inn for three nights at the end of January. This Inn is fabulous! It is very centrally located to all the Napa Valley wineries and the staff there is incredible. They know how to accommodate, please and make their guests happy. They were very helpful with printing of boarding passes, maps to locations and if there is a question they don’t know how to answer, they looked it up and got back to us. They had a box of treasure (coupons and two-for-one for the wineries) that they gladly shared with us. The lobby has a very cozy fireplace where we loved gathering around. The breakfast was better than continental with yummy fruit parfaits, muffins, oatmeal, cereal, fruit, and made to order waffles or toasted bagels or English muffins. In the evening they had the best chocolate chip cookies that melted in your mouth. We will definitely be back!

  • Stayed January 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarikoH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Elm House Inn

Property: BEST WESTERN PLUS Elm House Inn
Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Family Hotel in Napa
#1 Romantic Hotel in Napa
#1 Business Hotel in Napa
#2 Best Value Hotel in Napa
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN PLUS Elm House Inn 2.5*
Number of rooms: 22
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Also Known As:
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Elm House Inn Napa, Napa Valley, CA

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