Pros: Rooms are as described on the hotel's web site. Large and comfortable (good beds, okay linens) with mini-fridge (but no freezer), 4-cup coffee maker (coffee and non-dairy creamer provided), in-room safe, iron and ironing board, desk area, TV (non-HD channels). Small gym with decent equipment, good business centre with 4 computers and free printing. The pool area is quite nice, equipped with good seating at round tables and loungers (but no umbrellas for lounge chairs), towels (need to be replenished more frequently) and a hot tub. Each floor has ice and vending machines (snacks and soft drinks). In the lobby there is a Keurig machine with off-brand coffee and tea pods available in the morning. Laundry is $2 to wash, $2 to dry and detergent and fabric softener is $2. That room could be improved. You must go to the front desk to get change.
This property meets and often exceeds expectations because of the staff. The front desk, housekeeping and cleaning/maintenance staff do a great job. Anything not cleaned up immediately was due to a spill not yet noticed.
Cons: The location leaves much to be desired. Back facing rooms have views of transport trucks and trains and there is definite noise in the early morning on weekdays. The air conditioner is very loud (so much so that I had to turn up the TV to hear it when it would blast). There was one late night partier next door that I could clearly hear in my room…only then was I glad to have a loud air conditioner to drown them out. No noise the next day. I didn't complain but expect others did, as it was quiet the next night. There is a restaurant bar/across from the property (Goodies) that was decent, an "In and Out Burger" restaurant (quintessential and very popular in California - cheap and good), a Denny's restaurant just up the street and within a 5-10 minute drive of Walmart, Best Buy, etc. The hotel is good value for the amenities relative to the cost but I wouldn't suggest the top reason is the proximity to San Diego attractions or for walking around. Wifi service in all areas of the hotel was bad and should be improved dramatically.
Congratulations to the staff who were always friendly and professional. They do the BW chain proud.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Travel Republic (UK), Expedia, Ebookers, HotelsClick, 5viajes2012 S.L. and HotelQuickly so you can book your Best Western Plus Marina Gateway Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Marina Gateway Hotel National City