We had originally reserved a room in March for an event for July. Best rates and deals found. We had booked a 2 bed room for non-smoking and the rates was 52.99 a night. Best deal we found anywhere. Then we got a call that the online booking site had a glitch, therefore we need to re-reserve the original room for that date. We were told that the reservation was going to be exactly the same kind and the same rate. We showed up on our reservation date to find that the room rate was not the same, it was $3 more, which is still not much to complain about since the rates are much higher everywhere else, but we ended up getting a smoking toxic room instead of our non=smoking. The from desk tried to give us a one bed room since it was a non-smoking one but it was very cramped. There were many rooms that was not checked in yet, so he said he couldn't give us that room because it was already reserved for someone else. We had reserved first and checked in first! We showed him the original email for the original reservation, but he didn't honor that and gave us the cramped one bed room or the two bed smoked toxic room. After staying day two out of four nights, we found roaches crawling around the bathroom. Disgusting! Definitely not staying there again.
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- Also Known As:
- Howard Johnson Express Inn National City San Diego South Hotel National City
- Howard Johnson National City
- National City Howard Johnson