I booked this motel from Hotwire on the fly on 7/7/12. I saw a police officer cruising the parking lot when I first arrived, so that should have been a hint! I arrived and checked in. The clerk took forever to check me in (at least 15 minutes), and I was the only one there, and it was approx. 10pm. I went to the room and it was absolutely disgusting. The walls were filthy. The alleged clean towels and bath tub mat had stains on them, the worst of which was the washcloth. After I got it wet it turned gray! The mirror was rusted. The bathroom light switch was so filthy I didn't dare touch it. The shower shelf (for the soap) was dirty, and so was the bottom of the shower. The shower head hung off/out of the wall. I never took my socks off the entire time. The carpet looked as if it had been used in an auto repair shop. The television hadn't been moved out of the armoire forever, and had nasty brown stains underneath it. Oh wait! There's more! When I drew back the bedspread, I found others' hair left behind on the sheets in addition to multiple cigarette burns. I was so disgusted, I put a t-shirt down on the other bed so I didn't have to touch anything with my own clothes when I sat down. I immediately called Hotwire and got a refund, and told them they should be ashamed to associate their name with this dump. Don't ever stay here! YIKES!
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- Also Known As:
- Americas Best Value Inn-Thousand Oaks Hotel Newbury Park
- Americas Best Value Inn-1000 Oaks