Our stay started out bad from the beginning. Upon arrival our reservations were all messed up even though I confirmed them a week before I left. They told me I would not have a room over looking the parking lot - instead I over looked the air condition units. We arrived late (10pm) went to order room service but neither phone worked - front desk person did not care. They never gave us the internet code, at 11:30pm I could not call down for it or get on my laptop to get work done. There were ants crawling throughout the bathroom, again, no one really cared. After 2 days there they said they would change my room but the hotel was full. The staff was not accommodating at all, in fact had a care less attitude. Not at all what I expected from a Radisson, especially being a Club Carlson member.
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- Also Known As:
- Radisson Newport Beach
- Newport Beach Radisson