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Reviewed 27 December 2016

Our family has returned to stay in these villas over five times! We go with family of all ages: from ages six to fifty. Everyone loves the villas, spacious, well furnished, nice with lots of separate rooms to allow for some privacy. The youngest are always amused by the towels shaped like turtles left on the bed! The pools are nice, but we spend even more time playing ping pong and shuffle board. The saltwater taffy in the lobby is also a great touch. Crystal Cove state park is right nearby which is a beautiful beach area, another bonus of the Newport Coast Villa's. I absolutely love staying at this resort and can't wait to go back, which I plan to do soon!

Date of stay: March 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Emily F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarriottVacationClub, Customer Care Manager at Marriott's Newport Coast Villas, responded to this reviewResponded 28 December 2016

Welcome back, Emily! We are so glad you and your family enjoyed another stay with us here at Marriott's Newport Coast Villas. Thank you for taking the time to leave a perfect review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2016 via mobile

The good: nice clean property with big suites, including open kitchens, laundry and dining that seats 8 with some ingenuity. Of note, not all the rooms have been renovated so make sure to book one of the renovated ones. Beautiful views although not the same from every location. Outdoor BBQ space available. Basketball, volleyball, tons of options but they fill up quickly.

The bad: primarily, the front desk staff. Totally unwilling to be flexible in any way and either not willing or able to understand the complexities of traveling with young children. I tried to get a manager to help but she was worse. Moreover, to make sure we suffered as much as possible, they kept sending us to the back of the line to make us wait as long as possible which is torture when kids are involved. Finally, the front desk was not familiar with the property so descriptions given and even directions to our room were wrong.

Only other negative comes with the territory of a property of this size: it's not personal and not everything is easily accessible. If you want to use a pool, make sure to get a room near one for example - but don't expect the front desk to help you!

Date of stay: December 2016
Trip type: Travelled with family
1  Thank SuitNflipflops
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarriottVacationClub, Customer Care Manager at Marriott's Newport Coast Villas, responded to this reviewResponded 28 December 2016

Your feedback is important to us. We apologize for any inconvenience you experienced during your stay. We have shared your feedback with our senior resort management. We are happy to hear you, otherwise, enjoyed your stay and hope you will join us again sometime.

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Reviewed 26 December 2016

grounds are immaculate, location is great.. rooms are dated and uncomfortable. Right across the street from Crystal Cove State Park which is nice but beds and furniture are fairfield inn grade. I travel a lot and decided to stay here (i'm a MVC member) during christmas break instead of a hotel and had high expectations but 4 days later my wife and i both have backaches from the beds and the 2 pullouts were the worst kind of pullout in terms of comfort. On the bright side service was excellent, very attentive all around the resort.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank S W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarriottVacationClub, Customer Care Manager at Marriott's Newport Coast Villas, responded to this reviewResponded 27 December 2016

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Your feedback is important to us and we have shared it with our senior resort management. We hope to have the opportunity to exceed your expectations on your next stay.

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Reviewed 25 December 2016 via mobile

Just returned from a relaxing visit to Southern California made even better by our stay at the Marriott. This is a fine example of Marriott's quality vacation living in a most beautiful location. Units are being updated and new units are on display. Cordial, helpful staff. We consulted Carol Sue and other concierges many times during our stay. Love the off-track location of the villas as we had business in Costa Mesa requiring daily trips there done easily from this Marriott.

Date of stay: December 2016
Trip type: Travelled with friends
1  Thank Sheryl R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarriottVacationClub, Customer Care Manager at Marriott's Newport Coast Villas, responded to this reviewResponded 27 December 2016

Sheryl, we are so happy to hear you had a lovely stay here at Marriott's Newport Coast Villas. We hope you will join us again sometime soon.

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Reviewed 21 December 2016

I was here for business and wanted something more home-like to stay at. Couldn't have wished for more. The condo was fully stocked with 2 bedroom / 2 bathroom, large kitchen and nice living area. On the balcony I had sunshine almost the entire day and I overlooked the ocean and part of the hills and golf course. Very very inspiring view.

The kitchen was great and the rain forrest coffee provided very tasty (and I'm a coffee snob).

The only remark I have is about the couch. It is too straight up and therefore not very comfortable to sit on.

The location is excellent for various trips and I highly recommend going to neighboring Laguna beach.

The pool side bar is fun and the small and simple menu has some better then expected tasting options. But with a full kitchen and so many restaurants in the neighborhood, who really needs it to be more than that?

Excellent location and if in the neighborhood again I will book it without hesitation.

Date of stay: December 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
2  Thank Bas303
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarriottVacationClub, Customer Care Manager at Marriott's Newport Coast Villas, responded to this reviewResponded 22 December 2016

We are so happy to hear Marriott's Newport Coast Villas was your home away from home during your business trip. Thank you for taking the time to leave a perfect review.

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