We took this tour in late Dec. 2013. When we tried to purchase our tickets from the Newport Landing shop (and yes as stated in other reviews do not pay full price as discount coupons were abundantly available) we were told to go further down the boardwalk to purchase them at another location. When we arrived at that location (Davey's Locker) we were put on a waiting list and told to go back to the Newport Landing shop to wait for availability. We did get tickets but the shop was extremely congested and chaotic. The operators need to set up queues and waiting areas to help organize this tour. Once on board the boat the trip was very pleasant and scenic. We did see many dolphins and sea lions but on this day no whales. We have been on whale watches in the past and we are aware that sightings are hit or miss. But when there isn't much sea mammal activity the operators of the craft should have perhaps offered a narration or history about the location and coastline we were exploring. This certainly would have enhanced the experience.
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