Stayed here for two nights. The second night I was charged about $10 more without being to. When they questioned about it they told me they can change the rate whenever they want. Rates changed daily. They did NOT tell me until I was charged. Itemization of daily rates was added to registration check-in form showing the higher rate. Was NOT on form when I initialed the rate. Very Fraudulent! I knew that they charged $7.50 per day for parking, but again the red stamp that said '$7.50 parking' was NOT stamped on the registration form until after the fact. They showed the form to me and lo and behold all that information was NOW on the form. Amazing. I called Customer Relations and she was on the side of the hotel of course - it means her job! The staff at this hotel does corrupt & dishonest things, so watch your bill closely. You should have then copy your registration form for you as it WILL be changed AFTER you sign it.
Some reviews have mentioned a sewer problem or smelly stink on the hotel. It has not been fixed - it still smells stinky.
- Official Description (provided by the hotel):
- Distinctively different, the Holiday Inn Express Newport Beach hotel is located across from Newport Beach Harbor, on exciting Mariner's Mile, a short drive to John Wayne Airport and walking distance to a wide variety of restaurants and entertainment. Come stay with us when you are attending some of Orange County's best events. Just minutes away from the OC Fair, Toshiba Senior Classic, Pageant of the Masters, Newport Harbor Christmas Boat Parade, Newport Beach Film Festival, Newport Boat Show, and the Taste of Newport Our professional staff is courteous, friendly, attentive and committed to making your stay fun, and memorable with first-class quality accommodations and legendary service to exceed your expectations. The Holiday Inn Express Newport Beach is also located near many top Orange County attractions such as Newport Beach Pier, Fashion Island, Balboa Island, South Coast Plaza, Disneyland, and the Orange County Fairgrounds. Newport Beach is also situated between two other exciting beach cities Laguna Beach and Huntington Beach. ... more less
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- Also Known As:
- Holiday Inn Express Newport Beach Hotel Newport Beach
- Holiday Inn Newport Beach
- Newport Beach Holiday Inn