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“Family Fun”

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Hyatt Regency Newport Beach
Ranked #7 of 18 Hotels in Newport Beach
GreenLeadersGold level
Reviewed 25 August 2014 via mobile

We stayed for 3 nights and had a fun time. Clean room. Kids enjoyed the giant chess set, shuffleboard and pools. Very good breakfast at SHOR restaurant. Cafe in lobby with good breakfast options and Starbucks converts into a bar in the afternoon.

Stayed: August 2014
Thank gaucho1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,439 - 1,445 of 1,772 reviews

Reviewed 25 August 2014

We stayed at the Hyatt in August 2013 and enjoyed it so much that we decided to visit again this year! Of all the places that we have stayed on our travels, this is one of our favourites from a family point of view! Our second visit did not disappoint.

We again avoided the smaller Bay Rooms and had a spacious room in the Balboa building. The children love the slide, the swimming pool, childrens' food menu and the Dive In movie. We found the service to again be efficient and friendly, however, we never feel that staff go the "extra mile" to be helpful as some other reviewers emphasise, apart from the young man who works on the slide.

We think it has an excellent and affordable location to explore Southern California. This year we were able to enjoy Laguna and Huntingdon Beach areas all within easy reach of Newport Beach.

Second visits can sometime disappoint but ours certainly didn't. Thank you Hayatt Regency Newport Beach for another excellent stay.

Room Tip: Go for the Balboa or Catalina Building. The rooms are larger and very quiet.
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  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank potterfan10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 8 September 2014

Thank you for your great feedback on Trip Advisor. It’s great to hear your children are able to enjoy the amenities we offer on property for kids. We hope to see you again in the future!

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Reviewed 24 August 2014

The only reason I did not give a five star is that they should have a LOT more seating around their three pools. Securing a chair/lounge is not easy. Other than that we found it to be clean, well staffed and the staff was friendly. Food was great, room service prompt. Their help in my arriving from LAX where I was stranded was greatly appreciated.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Se1Bast7ian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 8 September 2014

Thank you for staying with us at Hyatt Regency Newport Beach! We are sorry to hear that you had difficulties finding a seat at the pool. We will definitely look into adding more pool chairs next summer. We hope to see you again soon!

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Reviewed 21 August 2014

My husband came here on business and I came with him. We stayed in the Balboa wing in room 814 facing the golf course. We had a king room with balcony. The room was a very comfortable size and the furniture/amenities up to date. It was nice sitting out on the balcony relaxing in the early morning. The pool for the Balboa wing was very nicely appointed..Towels were provided and many comfortable upholstered cabana lounger's..The grounds are immaculate..so many nooks and crannies for quiet reading or resting amongst the tropical tree's. The SHOR restaurant is too high priced..We sat down to dinner, saw the prices and offerings and promptly got up and left. I took advantage of the lobby bar breakfast which gave choices of fruit, oatmeal, many breads and.pastries, juices, etc and Starbucks...It was not included in the rate, but this type of breakfast suited me to a "t". Self parking at $22.is mind blowing..especially when you have a steep hill to walk to and from your vehicle..There is a convenience phone you can use at the bottom of the hill at the parking lot for hotel staff can come and pick you up to take you back up to the hotel....All and all, this is an incredible venue..a stone's throw from the airport, Balboa Island and the Peninsula..We will be back!!!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Muddycreek54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 23 August 2014

Thank you for your review! It’s so great to hear that you enjoyed your stay with us! We hope to see you soon!

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Reviewed 19 August 2014

We planned a family trip over the Fourth of July with four other families. Overall the trip was great. The food was solid, there was plenty to do for the 7 kids we had that were under 9 years old with the water slide, movie by the pool, and easy access to the back bay. The rooms were a bit small but updated and very clean, as you can tell they spent some money updating the property.

The only complaint I have is that they did not have enough servers around the pool. I saw managers (3 of them) standing around telling the servers what to do and where to go instead of jumping in and helping them out. On a busy weekend like that, I would imagine it would be better to have more indians than chiefs.

It is a great hotel for a staycation, or if you are in town for business, it seems like a pretty business traveler friendly hotel as well. I recommend the hotel, and plan on going back for a quick weekend trip with my wife and 3 boys soon.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Bbach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 23 August 2014

Thank you for spending July 4th with us! It’s great to hear that you had a nice time with your family! We have already began planning for the next holiday weekend to make sure we manage our pools better and have more staff! We hope to see you again next year!

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Reviewed 19 August 2014

This is a well located resort. Rooms have been renovated to typical corporate Hyatt standards...you know what you are getting with them, they are clean. The hotel was built in the 60's; and the exterior, walkways, small lobby, landscaping and pool area are in dire need of renovation. There are three wings, one of which looks like a cheap motel: dreary, drab. The pool area is in the center of this under landscaped area, and the cheap lounge chairs look out onto a sea of chipped painted exterior dull hallways and housekeeping carts. Very depressing. Brick walkways from the 60's are cracked; the lobby is the coffee shop, no nice place to sit. Other wings are a little better, but no part of the place is crisp.
Service is fair...they lost our dry cleaning, the check-in had no idea what the package we had ordered (clear on the Hyatt web site) offered, breakfast came in pieces. The staff is friendly, just not well trained.
Special shout out to Jessica in the dining room-- super friendly and helpful above and beyond her role.


Newport Coast is beautiful; Balboa is family fun. Fashion Island is high end/corporate/retail/dining. We wouldn't go back to this hotel as it is. If you don't want to spend the money for the Resort at Pelican Hill, which is three stars above the Hyatt, try Marriott Newport Coast Villas.


And yes, the $19 resort fee is a joke. Internet is super slow.

Room Tip: Avoid rooms in the motel wing. Many of the better rooms face the parking lot, rather than the golf c...
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  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank CraigElizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 16 September 2014

I'm sorry to hear about your poor experience with us. We do offer 4 different buildings on property. Two buildings have an exterior entrance. I'm sorry that you didn’t find our resort fee beneficial. We offer many amenities such as Internet, golf bike rentals, shuttle service, bottled etc. to make the resort as cost effective as possible. If you stay with us again, please reach out to me personally so I may better assist you in the future.

Best,
Sarah Morris

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Reviewed 19 August 2014

We stayed at this hotel for two nights over a weekend. After getting the "Diamond" treatment at other Hyatt properties (upgraded room, complimentary drinks, Regency club, waived fees), this hotel was cold and impersonal. Charged us 48 cents somehow for breakfasts. Even newer rooms are small and unspectacular. $22/day for self park 10 minutes from one's room seems egregious, but they were willing to waive the resort fee. I'm not sure what the resort fee covers.

That being said, children had a good time - the pools are decent sized and there is a nice lobby to relax in (if you are willing to be asked every ten minutes if you need a drink or something to eat).

Room Tip: Do not get a room in the older part of the hotel or those with A/C units on the porch.
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  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank j q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 23 August 2014

Thank you for your response on Trip Advisor! I'm glad to hear your kids enjoyed our pools! Our resort fee includes many concessions that are great for families to take advantage of. We offer complimentary golf,2 hour bike rentals, a shuttle service to John Wayne Airport, Fashion Island, and Balboa Island, complimentary 800 calls, beach valet kits and so much more! If you stay with us again, feel free to reach out to me so I can better assist you in the future!

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Additional Information about Hyatt Regency Newport Beach

Address: 1107 Jamboree Rd, Newport Beach, CA 92660-6219
Phone Number:
Region: United States > California > Orange County > Newport Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Newport Beach
#5 Luxury Hotel in Newport Beach
#6 Spa Hotel in Newport Beach
#13 Business Hotel in Newport Beach
Price Range: £145 - £249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Newport Beach 4*
Number of rooms: 403
Official Description (provided by the hotel):
Situated on 26 beautifully landscaped acres, offering style and luxury in the heart of the city’s best shopping, dining and entertainment venues. Minutes to Fashion Island and Balboa Island and centrally located on Jamboree and Pacific Coast Highway providing easy access to major attractions & theme parks, local beaches and business. Ideal setting for groups and events featuring high-tech meeting space and tropical outdoor venues, this landmark hotel easily accommodates functions of all sizes. With its rich blend of Pacific, Indonesian and Mediterranean styles, the Hyatt radiates the warmth and charm of this unique beach community unlike any other hotel in the area. ... more   less 
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Also Known As:
Hyatt Regency Newport Beach Hotel Newport Beach
Hyatt Newport Beach

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