We are currently staying in this hotel and have had a HORRIBLE experience so far. I've stayed in a number of Fairmont's and this one shouldn't even have the right to call itself that. My husband and I were very concerned about staying here after reading the negative reviews, but we thought the people were just being too picky, boy were we wrong! First walking into our room we noticed the doors to our dresser/TV stand wouldn't close. The dresser is warped and scratched up, which usually I wouldn't mind when staying in a hotel, but this is suppose to be a 4 star hotel, the rooms should at least have furniture that isn't broken! But that has been the least of our issues, the reviews on how horrible the valet parking are 100% correct. We were waiting for our car and they brought us someone else's car that was also a Volkswagen thinking it was our car and then asked us if we had been helped, I overheard them talking and realized what had happened, they didn't apologize and pretended like nothing had happened and quickly went to get us our actual car. And again that still isn't even the worst thing that has happened so far... we came home from dinner and I wanted to take a shower and there was no hot water!! We've been waiting 2 hours now and they say they're trying to fix it... there's only 2 things I ask for from a hotel, a bed to sleep in and the ability to be able to have a HOT shower. I have been so dissapointed by this hotel so far and it's only our first night! If you are considering this hotel please listen to the negative reviews and don't go here, I wish we would have!
- Official Description (provided by the hotel):
- The Duke Hotel Newport Beach in Southern California radiates a dramatic feel from both an architectural and design standpoint. Each and every aspect is designed to surround you in total 'O.C.' Luxury. To complete the luxury hotel experience, The Duke Hotel Newport Beach is thrilled to also offer its full-service urban Spa, TheSpa Sante. With more than 8,000 square feet of space, the Spa features eight decadent spa treatment rooms offering the finest in spa services and using only the finest in products and techniques. Prepare to be pampered like never before! The Duke Hotel Newport Beach welcomes you to the charm and allure of Southern California with its sun-drenched beaches, world-class shopping, and exciting nightlife! The Duke Hotel Newport Beach offers 440 luxury guest rooms, including 54 exquisite suites, most feature over-sized soaking tubs. The Duke Hotel Newport Beach is also gaining favor as one of the most ideal locations for weddings. Of all the special moments of your life, there are very few that approach the importance of your wedding day. Having your wedding with us in beautiful Newport Beach means it will be filled with the class and elegance you've always dreamed of. All guests receive daily courtesy shuttle service to and from John Wayne Airport, Fashion Island, South Coast Plaza, The District and Balboa Island. For rental car information, please contact on-site Hertz Rent-a-Car. The Duke Hotel Newport Beach offers wireless Internet access available in all of our meeting rooms, as well wireless high-speed Internet access in each guestroom. Year-round, guests can enjoy relaxing at the hotel's Palms Pool and Cabanas, reserve your private cabana today. The re-designed self-serviced Business Center accommodates the needs of its corporate guests. To best enjoy our Newport Beach, California hotel's amenities and the riches of Orange County, consider one of our many appealing packages available and maximize your visit to the OC. ... more less
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- Also Known As:
- Fairmont Newport Beach Hotel Newport Beach
- Newport Beach Fairmont