It all starts with a great view when you pull up to Valet Parking, its an amazing view of the entire Bay, and your first interaction with the Valet and Bell Desk employees is top shelf, cordial, engaging and very helpful... the entry into the property Lobby is pristene and bright and has a Front Desk Check In area with an amazing piece of Art behind it that reminds me of waves in the Ocean... from the beginning of my stay to the end I had what I would call a GREAT Experience, I had room service and got hot food the right order and when they said it would be there... during my stay I on more then one occasion droped buy the property coffee bar where two young guys behind the counter took time to inform me of coffee preperations that I was not aware of, pretty cool... For Dinner fresh and exciting choices in the Restaurant with... again, amazing service... I am not sure what this property is doing in regards to its Employee training, but whatever it is, Keep It Up... the Staff is full of All Stars... I live on the water and my condo complex was being fumigated, so I thought I would treat myself to a couple days, 86 degrees everyday leading up to my stay... and it rains for the two days I was there, it did not matter, the staff was helpful and entertaining and I could not have asked for a better location... honestly, I did not want to leave, but... I will be back, I had a chance to see what the New Rooms which are going in starting November 2015 will look like, the one I saw looks very cool, cant wait to visit again, great service, great job... thank you... Peter V.
