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Reviewed 9 January 2017

Everything about the resort is inviting and attractive. We arrived on the last day it was decorated for Christmas and it was magical. Our room overlooked the pool and was the perfect place to sit out and have a cup of coffee and watch the rain. Loved having a Keurig in the room and complementary bottle of wine. The room was very spacious--especially the bathroom which was perfect for our family of 4 to share.

We stayed there because of a special event we arranged in one of the banquet rooms. I would HIGHLY recommend doing an event there. Everything was perfect--location, view, decor, food, service.

Room tip: Loved the pool view.
Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, General Manager at Balboa Bay Resort, responded to this reviewResponded 11 January 2017

Dear Karen G,

Thank you for choosing Balboa Bay Resort. We are so happy that you enjoyed the beauty of our resort, along with the comfort of our newly refreshed guest rooms, the exemplary service provided by our staff, and our fabulous location. It was our great pleasure to welcome you to Balboa Bay and host your event. Thank you for the excellent rating you have awarded us. We hope to welcome you back to our resort soon!

Warmest Regards,

Sam El-Rabaa
General Manager
Balboa Bay Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2017

The service and attention to detail is second to none. The room was updated, clean and the view of the yachts was incomparable. The restaurants are trendy and the food was excellent. I have to say, I was really impressed with the staffs ability to remember my name. Overall, this level of attention to detail is a lost art. Keep up the great work Balboa Crew.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Wcsaaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, General Manager at Balboa Bay Resort, responded to this reviewResponded 9 January 2017

Dear Wcsaaron,

Thank you for choosing to stay at Balboa Bay Resort. We are delighted that you enjoyed the comfort and luxury of our recently refreshed guest rooms, as well as the savory cuisine served in our restaurants and the exemplary service provided by our staff. We truly appreciate the excellent rating you have awarded us and we look forward to welcoming you back to Balboa Bay soon.

Warmest Regards,

Sam El-Rabaa
General Manager
Balboa Bay Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2017

We were fortunate to spend a couple of nights at this very elegant hotel. Service was excellent. room was beautiful - would suggest upgrade to a room with a view. The Christmas lights on Balboa Island were stunning.

Room tip: Request room with a view
Date of stay: December 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Evelyn048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, General Manager at Balboa Bay Resort, responded to this reviewResponded 9 January 2017

Dear Evelyn048,

Thank you for choosing to stay at Balboa Bay Resort. We are so pleased that you had a lovely stay, enjoying the beauty of our guest rooms and the exemplary service provided by our staff. We hope to welcome you back to Balboa Bay soon!

Warmest Regards,

Sam El-Rabaa
General Manager
Balboa Bay Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2017 via mobile

My second visit to the resort this past year! Refreshingly cool and inviting interior from the lobby to the large rooms, impeccable service at A and O and a great dinner at Waterline for NYE! Thank you to all the staff!

Date of stay: December 2016
Trip type: Travelled with friends
Thank Earl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, General Manager at Balboa Bay Resort, responded to this reviewResponded 4 January 2017

Dear Earl D,

Thank you for choosing to bring in the New Year at Balboa Bay Resort. It was our great pleasure to welcome you back to our resort and we are so pleased that you enjoyed the beauty of our recently refreshed property and your dining experiences at A&O and Waterline. We truly appreciate the excellent rating you have awarded us and hope to welcome you back again soon.

Warmest Regards,

Sam El-Rabaa
General Manager
Balboa Bay Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2017

Wow, I'm not sure I can explain the impeccable service and beauty of the Balboa Bay Resort. Everything about this trip was top notch from the valet service upon arriving and front desk service at check out. What an amazing staff, I highly recommend staying at this property, enjoying the great restaurants and soaking up some SoCal sunshine!

Date of stay: December 2016
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank AvidTraveler5280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, General Manager at Balboa Bay Resort, responded to this reviewResponded 4 January 2017

Dear AvidTraveler5280,

Thank you for choosing Balboa Bay Resort and for sharing such a delightful review. It's wonderful to know that you enjoyed the beauty of our resort and the outstanding levels of hospitality we provide. We truly appreciate your high recommendation and the excellent rating you have awarded us and we hope to welcome you back to Balboa Bay soon!

Warmest Regards,

Sam El-Rabaa
General Manager
Balboa Bay Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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