Recently stayed at HJ in Norco and noticed on my ckg statement that they charged me $32.50 a day (in addition to daily rental) for ??? When I called to inquire what the charges were for, they stated it was for pets WHICH I DID NOT HAVE. I had no idea they were charging this nor did they reveal they were nor did I receive a receipt for it. They stated they had proof but could not provide the proof...of course! When I asked them to refund this charge, they hung up on me.
Don't use debit cards and inquire about all charges as this charge was deceptive. Why can't people just be honest?
- Official Description (provided by the hotel):
- Our Howard Johnson Express Inn Norco hotel is 50 miles west of Los Angeles by highway, but a world away in attitude. More country rodeo than Rodeo Drive, horse trails run through town and there is easy access to the great SoCal wilderness. Still, our Norco hotel location on Interstate 15 is near enough to LA to be at attractions like Disneyland, Knott’s Berry Farms and Universal Studios in well under an hour. While here, relaxing, enjoy your in-room amenities like free Wi-Fi Internet access, then slip into our seasonal outdoor pool for a swim. Handicapped-accessible and smoking rooms are available, and if you are extending your stay at our hotel in Norco, take advantage of our laundry facilities and valet service. After a night of rest, kick off your morning with free Rise & Dine continental breakfast to prepare yourself for a productive day. If you are here on business, the Naval Surface Warfare Center, Ontario International Airport and Ontario Convention Center are nearby. ... more less
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