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“Great Location, Friendly but MisInformed Staff” 4 of 5 bubbles
Review of Inn at Sugar Bowl

Inn at Sugar Bowl
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Inn at Sugar Bowl
Ranked #1 of 2 Hotels in Norden
san francisco, ca
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great Location, Friendly but MisInformed Staff”
4 of 5 bubbles Reviewed 6 January 2008

The Inn at SugarBowl is right there on the mountain. You park you car in the covered garage and take a gondola to the lodge. The Lodge is only a few steps away from the gondola, which makes it very convenient. I got a room with a private bath, lift tickets and breakfast as the package. The restaurant in the lodge served a very nice buffet breakfast - eggs, bacon, bagels, yogurt, fruit, cereal, etc. Then, you walk right out and you're right there on the lifts for Nob Hill or Disney Express. We stayed over New Years and the Lodge has a very nice celebration. Fireworks go off at midnight and residents and hotel guest ski down with flares from the top of Mt. Disney at 11pm.

The staff was very plentiful and you can always find someone. Everyone was very friendly, but so misinformed about everything. I asked when do the lift open and the front desk said 9am when it really opened at 8:30. I asked what time ski school starts and they say 8:30 but it actually 10am on the Village side. I asked if I could get a refund on the lift tickets since the ski school provides lift tickets. They said no, I had to purchase the bed and breakfast package which includes the breakfast and lift tickets. Then, I asked someone else and they said they would credit me. Apart from no one not knowing anything, it was a great place to ski.

  • Liked — location
  • Disliked — uninformed staff
  • Stayed December 2007, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank OandO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 reviews from our community

Traveller rating
    5
    10
    1
    0
    0
See reviews for
9
2
2
Business
0
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Francisco, CA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 March 2007

A friend and I spent one night at the Inn at Sugar late in the ski season and got a great deal that included two lift tickets and breakfast.

While the conditions were mediocre at best due to the warm weather and lack of fresh snow, the accommodations far exceeded our expectations. The porter, the hotel manager, and front desk staff all greeted us warmly. If you arrive before your room is ready they will put your bags in storage and give you access to the lodge's private locker room to change into your ski gear.

The Inn itself is small consisting of only about 20 rooms. We stayed in room 300, top floor on the corner. All rooms face towards the ski resort, have a patio and an amazing view. The rooms were very clean, spacious and well appointed. It had a classic, European flair to it, and is the perfect compliment to a long weekend on the slopes. There is a great little bar downstairs, a high-end restaurant and a cozy common lodge room for guests with free Wi-Fi.

Parking is included with your stay, but you have to take the gondola from about a mile away, but it drops you right in the hotel, so from your car to the room, you don't have to step outside.

The biggest bonus of them all is that you get to step out of the front doors of the Inn and walk about 20 yards to two different ski lifts! A huge plus.

In closing:

Upsides - Impeccable service, clean and comfortable, convenient to ski lifts, great classic ski atmosphere, and free parking.

Downsides - Noise from the snowcats grooming at night. The rooms look out onto the lodge's deck which during peak times could get noisy during the evening.

  • Liked — Location, impeccable service, nice rooms with great views.
  • Disliked — Non-existant apres ski or nightlife, but very little not to like.
  • Stayed March 2007, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank BrandonScot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Inn at Sugar Bowl

Property: Inn at Sugar Bowl
Address: 629 Sugar Bowl Rd., Norden, CA 95724
Region: United States > California > Norden
Hotel Style:
Ranked #1 of 2 Hotels in Norden
Number of rooms: 27
Also Known As:
Inn At Sugar Bowl Hotel Norden
Hotel At Sugar Bowl

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