Four day stay, 2 1/2 days without hot water and no idea when it would be fixed. HVAC next to bed was almost as noisy as the freeway next to the hotel. The wait staff was very nice. The GM was absent and the Front Desk staff needed training. Paid for an eighth floor mini suite. Got a fourth floor mini suite. Lots of hotel choices in the area. Hilton is usually consistent. Maybe this was avoidable if the manager was on site. He should work on training his staff.
- Official Description (provided by the hotel):
- Welcome to the DoubleTree by Hilton Hotel Los Angeles Norwalk. The hotel is within easy reach of Southern California landmarks such as Disneyland (11 miles), Universal Studios (24 miles) and Knotts Berry Farm (7 miles) We are centrally located in between Downtown Los Angeles and Orange County. So if you are going to the soak in the sun in Santa Monica Beach (29 miles) and surf the next day at Huntington Beach (29 miles), our hotel will be the place to be. Wherever you may be flying in, whether it is Los Angeles International Airport (21 miles) or Long Beach Airport (11 miles) or John Wayne Airport (24 miles), the hotel can provide an easy location to find. ... more less
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- Also Known As:
- Marriott Norwalk
- Norwalk Marriott