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“Best Western-Best Experience”

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BEST WESTERN PLUS Novato Oaks Inn
Ranked #1 of 6 Hotels in Novato
Certificate of Excellence
GreenLeadersGold level
Novato, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Western-Best Experience”
5 of 5 bubbles Reviewed 27 November 2013

The Hotel is beautiful from the inside-out. The staff is friendly and makes you feel welcome and comfortable. Rooms are clean and comfortable with beautiful grounds around the pool and jacuzzi. Don't forget to schedule some time around the fire pit by the pool to just sit and relax! You won't regret your stay here! But as close to the freeway as it is… I suggest a room facing the back of the property.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, 4 December 2013
Thank you very much for the fantastic review. We appreciate the five stars! We hope to be of service again soon.

Sincerely,
The Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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734 reviews from our community

Traveller rating
    491
    195
    31
    11
    6
See reviews for
239
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138
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
4 hotel reviews
3 of 5 bubbles Reviewed 25 November 2013

loved this hotel, the parking was plentiful it was pouring rain so we did not have to walk far. The hotel is set off the highway , it was quiet. Very clean and comfy beds. We will be staying here again when we come back to this area. The breakfast was the typical waffles and cereal nothing special.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 262theresaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, 4 December 2013
We're so happy to hear that you enjoyed your stay. Thank you for the nice comments. We look forward to your visit when you are in the area next.

Sincerely,
Staff and Management at Novato Oaks Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 23 November 2013

I have been staying at the Oaks for the past 15 years and it is always a pleasure. I am in deep trouble for not remembering the lady at the desk who dug up a couple of breakfast burritos for me at 5:30 so I would not start the day out on tea and toast, but she is always wonderful to see time and time again. Thank you once again!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ted H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, 25 November 2013
Thank you for choosing the Best Western PLUS Novato Oaks Inn as host for your recent visit to Novato and taking the time to share your experience. I believe that the person you are referring to is our night auditor, Kathy. I have forwarded your compliments to her managers so that they can recognize her on a job well done. We look forward to welcoming you back in the near future.

Best,
Novato Oaks Inn Management and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redding, California
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 November 2013

Wonderful hotel and location. Staff was very friendly, helpful and ask if there was any more they could do to ensure we were comfortable. Happy to recommend this location to family and friends. With out a doubt we will stay here again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Diana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, 19 November 2013
Thank you for your wonderful review. We are especially pleased that you recognized our staff's unmatched guest service. And thank you for recommending us to your friends!

Best,
Staff and Management at Novato Oaks Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delanco, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 November 2013

Stay at the Novato Best Western. I highly recommend it due to the excellent attentive customer service, spacious room and very well maintained. Very, very clean. Convenient access to US Hwy 101. Close to Sausolito, San Francisco, Napa and Sonoma.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Luis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, 19 November 2013
Thank you so much for the glowing review! We are delighted that you enjoyed your stay so much. We hope we can be of service again the next time you are in the area.

Sincerely,
The Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 November 2013

We were about 9 hours from home and decided to stop instead of push through. since it was so late. First started looking for a place to stay when we were up by Windsor, CA. All Best Western hotels were booked from there to Novato, CA (wanted to stay on the 101 due to AM traffic). Thought we would have a better place to stay if we could find a room in Windsor or Santa Rosa, CA but I was very pleasantly surprised to find this hotel. Very clean room and spacious. Because I love to swim, I was excited to see the pool so close to our room. Unfortunately, we slept late and left before I could get a swim. My husband did partake in the breakfast buffet. He really liked the waffle station. I didn't get a chance to taste the breakfast, but there was a McDonald's close to the hotel (I know, not as good as fresh waffles). All staff we had contact with were very nice and friendly.

Room Tip: We had room 2202. On second floor - almost above lobby. The breakfast station was right next to th...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raebanned
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, 14 November 2013
Thank you very much for the fantastic review. We appreciate the five stars! We hope to be of service again soon.

Sincerely,
The Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Clara, California
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

Big clean room. Comfortable bedding. Modern amenities. Friendly front desk staff.

The free continental breakfast is a bit underwhelming compare to how good everything else was. Wish they have better selection of pastries in addition to just donuts, bagels and sliced bread.

Would definitely stay here again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Verlisia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review, 14 November 2013
Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay. We apologize that the breakfast was not as exciting for you as your stay was. Being that we do not have a full kitchen, we are somewhat limited as to what we can offer. However we are always open to suggestions. Looking forward to seeing you again soon!

Sincerely,
The Staff and Managers at Novato Oaks Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Novato Oaks Inn

Property: BEST WESTERN PLUS Novato Oaks Inn
Address: 215 Alameda Del Prado, Novato, CA 94949-6657
Phone Number:
Region: United States > California > Marin County > Novato
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Novato
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN PLUS Novato Oaks Inn 3*
Number of rooms: 107
Official Description (provided by the hotel):
Nestled in the scenic hills of Northern Marin County, the Novato Oaks Inn is a green certified 100% non-smoking hotel. Situated halfway between the business communities of Novato and San Rafael, the Inn is ideally suited for both the leisure and corporate traveler. Our 107 spacious guest rooms and suites are the largest in Marin County and have been designed to bring you the ultimate in comfort and convenience. The award winning staff greets you in the warm and comfortable lobby with a cozy private library. Each morning you'll enjoy a free deluxe continental breakfast buffet served on the mezzanine level. ... more   less 
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Also Known As:
Best Western Plus Novato Oaks Hotel Novato
Best Western Novato
Novato Best Western
BEST WESTERN PLUS Novato Oaks Inn Marin County, CA

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