This McDonald's withholds items from order but charges for them. The two most recent occurrences of this practice, were both in one week on two visits, one right after the other. One apple pie was withheld but charged. The next day one side salad was withheld but charged. The manager has video of everything that the employees do. Cameras keep watch of all things going on at this location. The food served to drive thru customers is mostly cold and old tasting. No matter what time of day or what item, the food seems to have been sitting for some time. It is not even warm. The Big Mac had about a cup of hamburger sauce on it, making this hamburger quite awful. According to McDonald's website, their nutritional information claims the Big Mac has 550 calories. This suggests it is prepared the same way at all McDonald's. The one I had probably had well over this amount of calories with the excessive amount of sauce. No other McDonald's I have visited in Fresno, Madera, Merced, Los Banos, etc., have been this awful and downright dishonest. It is peculiar to this location and appears to be deliberate and not a mere accident or mistake. Too many highly questionable experiences suggests some real scamming on the customer is taking place.
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