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“Cleanliness of bathroom unexceptable”

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Yosemite Sierra Inn
Ranked #7 of 9 Hotels in Oakhurst
GreenLeadersSilver level
Reviewed 16 June 2014

First we went to check in and were told we couldn't check in until after 3pm, which really changed our whole schedule for the day. When we finally did check in and went to the room, and the room appeared to be clean. It was a pretty basic room, but extremely over priced. I imagine this because of the location, it is a beautiful area, and really close to everything. However, when we went to sleep my linen had black hair all over it. I had brought my own bedding as I always do and used it willingly! The air conditioner was very loud all night, and the cable in the room was a complete joke. Check out isn't until 11am, but the housekeeper tried barging into the room before 9am and woke us up. When I took a shower that morning I was disgusted to see black pubic hair all over the shower walls, and around the tub. It was obvious that the shower had not been cleaned. The shower curtain had was pink and moldy at the inside bottom. We went to the free breakfast that was offered that consisted of make your own waffles, cereal and raisin bread. Not satisfied at all, we check out and ate somewhere else. But not before I returned the key, and informed the front desk of the dirty shower. The man just shook his head and said okay....
I paid over $140 for that room for one night through Priceline, and expected to have a clean room free of little black public hairs!
Will not be returning, and do not recommend to anyone!

  • Stayed: June 2014, travelled as a couple
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1  Thank S T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harry M, Guest Relations Manager at Yosemite Sierra Inn, responded to this reviewResponded 11 July 2014

We are sorry to hear you experienced some issues during your visit with us; we pride ourselves on our cleanliness and will make sure our housekeeping department hears your concerns in a timely manner to make sure this never happens again in the future. We hope we get a chance to better serve you in the future.

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96 - 102 of 328 reviews

Reviewed 15 June 2014

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Days Inn
Thank Jordan W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Harry M, Guest Relations Manager at Yosemite Sierra Inn, responded to this reviewResponded 11 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 June 2014 via mobile

One night stay here and it was wonderful....lady at the front desk was extremely helpful, suggestions on places to eat was great. Room was super clean...beds were very comfy. Breakfast was good. Up to date room and upgrades were obvious. Great nights rest!!!

  • Stayed: June 2014
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Thank Wendy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harry M, Guest Relations Manager at Yosemite Sierra Inn, responded to this reviewResponded 11 July 2014

We appreciate the five star review and are happy to know we exceeded your expectations and that our staff showed you the customer service we strive for. We look forward to seeing you again in the future.

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Reviewed 14 June 2014

The price of this hotel is fair and the location is very good. Even i did not make reservation, this is really a nice place to stay when i got there. Also, peoples are friendly and the town is very quiet when you want to relax during your trip to Yosemite.

  • Stayed: June 2014, travelled with friends
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Thank travelleryx2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harry M, Guest Relations Manager at Yosemite Sierra Inn, responded to this reviewResponded 11 July 2014

Thank you for the five star review, we are pleased to hear our location and price fit your traveling needs; we hope to see you again.

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Reviewed 9 June 2014

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Days Inn
Thank Werner S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Harry M, Guest Relations Manager at Yosemite Sierra Inn, responded to this reviewResponded 12 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 June 2014

Me and my husband stayed in Days Inn - Yosemite Sierra Inn end of May 2014.
Facilities provided in the rooms were very satisfactory with nice breakfast which had variety.

While the facilities provided by the room was very good and comfortable I must specially mention about the helpful gestures of the management when my husband fell sick during the stay. Management were very flexible in taking care of the vehicle and our belongings while we were away for treatment and was helpful in providing us a room to rest without pre booking. As we were foreigners and it was our first visit to Yosemite this helpful gesture by the hotel was impressive to us.

Room Tip: If you have a lot of luggage to carry rooms in 1st floor and 4th floor would be preferable as there...
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  • Stayed: May 2014, travelled as a couple
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Thank cooldili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harry M, Guest Relations Manager at Yosemite Sierra Inn, responded to this reviewResponded 12 June 2014

Thank you for the five star rating, we are happy to know our hotel met all your traveling needs and we are grateful to hear or staff did all they could to accommodate you and your husband and hope you were able to enjoy your trip to Yosemite.

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Reviewed 29 May 2014

This hotel was quite adequate...upgraded bathroom & sink area, microwave, refrigerator, comfy beds. No elevator for the 4 stories. However, we upgraded (for $10) to a 4th floor room because we were hauling a cargo trailer and wanted to keep an eye on it. Parking is only only on the 1st level and 4th level. We didn't have any noise issues from either people in adjoining rooms or from outside our window. The air conditioning made a bit of noise when it would first come on, but then it was fine.
When I took a shower (at 5 a.m.) it took a couple of minutes to get hot. Not sure if it was because of the early hour and no one else on the upper floors had used the hot water). Once it came on, it was great. The security peep-hole was clouded over, so it seems it needs to be replaced. And, the window seal is broken and is starting to fog up.
The front desk was very helpful about some places in town and Yosemite. Also, they provided us with some deodorant when my husband forgot his.
The complimentary breakfast was fine...make-it-yourself waffles, juices, apples, various breads (including raisin bread...Yum) for toast, cereal, oatmeal.

Room Tip: Room 403 was good, near the ice machine, but no so close that you hear it. Had a great dinner at Sw...
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  • Stayed: May 2014, travelled as a couple
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Thank Oregonians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harry M, Guest Relations Manager at Yosemite Sierra Inn, responded to this reviewResponded 12 June 2014

Thank you for choosing our Days Inn we are delighted to know our staff did all they could to accommodate your needs and you enjoyed all the amenities our hotel has to offer. Thank you for your feedback, we will make sure we look into all your suggestions in a timely manner; we hope to see you again soon.

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Additional Information about Yosemite Sierra Inn

Address: 40662 Highway 41, Oakhurst, CA 93644-9660
Phone Number:
Region: United States > California > Oakhurst
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 9 Hotels in Oakhurst
Price Range: £53 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Yosemite Sierra Inn 2*
Number of rooms: 42
Official Description (provided by the hotel):
Treat yourself to spacious, quiet accommodations in Oakhurst. At Yosemite Sierra Inn, we invite you to stay in our large rooms and make yourself at home in the last town before the south entrance of Yosemite. Minutes away from Yosemite Park you can experience a multitude of restaurants, theaters, grocery stores and have a peaceful and a quiet place to rest before your Yosemite trip. Quiet and sunny, with great views of the mountains, a swimming pool for you to relax in after a long day at Yosemite National Park. We also offer a continental breakfast and coffee bar to start your day before visiting Yosemite National Park. WIFI is available throughout our property. Additionally, we provide a small business center with a two computers so you can print your travel documents or do research for your travels. All of our rooms are newly remodeled featuring contemporary style granite tiled bathrooms, 43 inch flat full high definition screen TV with HBO & ESPN, ironing board, hair dryer, mini-fridge and microwave oven. Yosemite Sierra Inn is a 100% non-smoking property and unfortunately, pets are not allowed. We are located 2300 feet above sea level, 14 miles from Yosemite's south entrance, and 8 miles from Bass Lake. Thank you for reading and may your endeavors take you to wonderful places. ... more   less 
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Also Known As:
Days Inn Oakhurst Hotel Oakhurst
Oakhurst Days Inn
Oakhurst Day Inn

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