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“Very convenient to Oakland Airport”

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Holiday Inn Express Hotel & Suites
Ranked #6 of 49 Hotels in Oakland
Certificate of Excellence
GreenLeadersSilver level
Reviewed 5 December 2013

We used the "Park and Fly" Package which was a good value and the hotel is very convenient to the Oakland Airport. We got a quiet room away from the street which was clean and comfortable. The staff was extremely polite and helpful. The only negative thing was the parking lot. DO NOT PARK UNDER ANY OF THE TREES IN THE LOT! When we returned to pick up our car, it was completely coated with a sticky substance that dripped off a nearby tree. It was so bad that we could not see out of the windshield. The shuttle driver (Clarence) helped us clean off the windshield, but I had to spend the next day cleaning off the hood, the roof and the trunk lid.

  • Stayed: November 2013, travelled as a couple
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1  Thank BILL P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 8 January 2014

Dear Bill,

Thank you for taking the time to give us such good feedback about your stay at our hotel. I am so happy that you found our location convenient, the rooms comfortable and our staff so helpful.

I regret that you had a problem with the sap dripping on your car. Now that you have brought this to my attention, I will take appropriate action.

We appreciate your business very much!

Sincerely,
Dhruv Patel
Director of Operations

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278 - 284 of 482 reviews

Reviewed 4 December 2013

This hotel has everything you need: great rooms, awesome jacuzzi, a nice gym and most importantly, superb service. Tiffany at the front desk helped my fellow stayers and me with everything we needed. Bombarding with faxes, copies, questions and small talk, she kept a very distinguished and congenial attitude and personality. All of the staff were great and helpful, the hotel was clean and well kept, and I have to say I believe it was one ofmy best hotel stays I've ever had.

  • Stayed: December 2013
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1  Thank JayDMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 27 January 2014

Dear Jay,

Thank you for such a glowing and sincere review of our hotel. We are so proud of our team and the effort that they put into taking care of our guests. I will share your comments with the staff. They will be pleased to hear your comments, especially Tiffany.

We hope to see you again on your next trip to the Bay Area.

Sincerely,
Dhruv Patel
Director of Operations

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Reviewed 2 December 2013

Very and clean and comfortable rooms - comfy bed - nice workout room, buisness center, and spa - close to many resturants and easy parking - and Tiffany at the front desk was great - very helpful and informative!

  • Stayed: December 2013
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2  Thank hosedraggr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 8 December 2013

Dear Guest,

Thank you for your very nice five star review. We are proud of our hotel and especially proud of our team and their commitment to excellence. I will convey your compliments, especially Tiffany.

We appreciate your business and look forward to your next visit with us.

Sincerely,
Dhruv Patel
Director of Operations

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Reviewed 10 November 2013

I needed an AA battery for my wireless mouse and nice woman at front desk gave me one. Hotel is very close to airport. Hotel has free WIFI and free parking and free breakfast unlike nearby hilton. I have stayed here for 2 trips in last month and will return

  • Stayed: November 2013, travelled on business
    • Service
1  Thank john d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 2 December 2013

Dear John,

What a nice description of your stay with us. We are so impressed that our team has such a high commitment to our guests’ comfort. When our front desk staff member gave you some batteries, she was doing what she does best; making your stay more comfortable in any way she could.

Thank you for choosing the Holiday Inn Express Oakland as your Bay Area headquarters.

Sincerely,
Dhruv Patel
Director of Operations

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Reviewed 6 November 2013

Close to the airport, staff is friendly and beds are comfy. However,
the best part was Clarence our shuttle driver to the airport he went above and beyond to make sure our stay was the greatest. Thanks, Clarence

  • Stayed: October 2013, travelled on business
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1  Thank s90panther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 7 November 2013

Dear Guest,

I am pleased that you liked our accommodations and location.

We are so proud of our team and the generous hospitality they provide our guests. Thank you for acknowledging their commitment to service. I will share your comments with them, in particular Clarence.

Thank you for your business. We look forward to serving you in the future.

Sincerely,
Dhruv Patel
Director of Operations

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Reviewed 5 November 2013 via mobile

We stayed here for our trip to SF and an Eagles vs. Raiders' game.

The hotel is way cheaper than the ones in San Francisco and only 30/40 minutes away from downtown SF using the BART. The hotel provides you free shuttle within 3 mi/4.5 km ratio, which is pretty cool since the BART is a few minutes away.

We opted for this, instead of the Holiday Inn Suites, for the complimentary breakfast. Not too fancy, regular American breakfast buffet but is always good to get you ready for the day.

Rooms are clean and the flat tv with DirecTV is a plus! Beds are comfy and the bathrooms are neat.

Since it's so close to the Oakland International Airport, it's a great deal for people staying overnight who have to catch a flight early.

The staff was super friendly and always were glad to help. Yenni on the front desk was awesome! The drivers were so helpful.

Definitely staying here again on my next trip to San Francisco.

Stayed: November 2013
1  Thank Carlos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 7 November 2013

Dear Carlos,

You did a great job of describing the value we offer at the Holiday Inn Express Oakland: free and tasty breakfast, nice and clean rooms, easy and quick shuttle to the airport and surrounding areas. Many of our sports fans love the shuttle for getting to the game. Our team will be pleased with your compliments, especially Yenny. I will pass on your feedback.

Thank you for staying with us!

Sincerely,
Dhruv Patel
Director of Operations

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Reviewed 2 November 2013

We enjoyed our stay at the hotel while attending the Opener for the Warrior's. Accommodations were excellent. We really appreciate the "Driver" getting us to and from the various locations while in the lovely City of Oakland. Guest services were great, however to top the visit off with services second to none, was the much needed transportation provided through your complimentary services with the driver, Clarence.

Room Tip: Room service and amenities are Super. Location could not be better. Pleasant with comfort
See more room tips
  • Stayed: October 2013, travelled with family
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1  Thank eunice b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhotels, Director of Operations at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 6 November 2013

Dear Guest,

Thank you very much for your nice remarks regarding the excellent service, the great accommodations and the speedy shuttle service. Our team will be so pleased to know that you enjoyed your stay, especially Clarence, our shuttle driver and good will ambassador!

We appreciate your business and look forward to welcoming you back soon!

Sincerely,
Dhruv Patel
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites

Address: 66 Airport Access Rd, Oakland, CA 94603-1078
Phone Number:
Region: United States > California > Oakland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Oakland
#4 Green Hotel in Oakland
#6 Business Hotel in Oakland
Price Range: £90 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
The Holiday Inn Express & Suites is the closest hotel to the Oakland International Airport and centrally located between San Francisco and Silicon Valley.We welcome all guests either for work or play. Less than half a mile from the Oakland International Airport and just 2.5 miles from the Oakland-Alameda County Coliseum & Oracle Arena- home to the Oakland Raiders, the Oakland Athletics and the Golden State Warriors, you can really enjoy the home field advantage. All guest rooms are equipped with a microwave, wet bar, refrigerator & high-speed Internet access wired and wireless connections.We also serve daily a delicious hot buffet breakfast every morning. We are 100% non-smoking! ... more   less 
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Also Known As:
Holiday Inn Express Oakland Hotel Oakland
Oakland Holiday Inn Express
Holiday Inn Oakland

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