JD, Hotel Manager: I am late in thanking you for the outstanding accommodations and service we received last weekend for our semi-annual central board meeting. You and your staff demonstrated professionalism and attentive understanding of our needs throughout. Both the Saturday evening President’s Reception and the Sunday board meeting went smoothly as a result.
I wanted to pay individual compliments to Jesus for going out of his way to help set up the Saturday reception despite his other commitments. He helped carry supplies, procured a table for our refreshments, and remained calm when I forgot to remove my car from blocking your portico entrance! On Sunday morning, Karla and her staff set up and provided all pre-meeting and lunchtime provisions smoothly and without disruption. They also set up the screen and laptop projector and a number of power strips for board laptop use. I also wanted to mention that the laptop projector was of the latest technology and was smart enough to configure itself to become fully operational without an instruction guide or an onerous process.
I am happy to provide a reference for your establishment if you ever need one.
President, California Writers Club.More