We visited this Inn the week of 2/19/07. I was VERY pleasantly surprised by the gorgeous surroundings, the well-appointed rooms, and the most customer service oriented management and staff that I have experienced in a very long time!! I arrived very stressed, as I just realized I had left my purse in a restroom in Sonoma. The staff immediately "swung into action" - they assisted in calling a local store we had shopped at on our way; helped contact the Chevron station where I'd left my purse (who had found it & given it to the police); notified the Sonoma Police by e-mail; contacted the police again by phone the next morning. The literally calmed me down, gave us a complimentary glass of wine, and reassured us that "all was well". The room was very comfortable, and literally felt like it was home. Breakfasts were substantial, with excellent flavor. They anticipate the needs & wants of guests, and are extremely responsive to assisting with arranging spa appointments, dinner recommendations etc. If you want a wonderful, relaxing vacation - I HIGHLY recommend this Inn!!!
- Official Description (provided by the hotel):
- Secluded beneath towering redwoods in the village of Occidental, the Inn is centrally located to the spectacular vineyards and orchards of Sonoma wine country, the stunning beaches and cliffs of the Pacific Coast, and the delightul, meandering Russian River. The Inn is a perifect spot for a romantic getaway or special occasion. ... more less
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- Also Known As:
- Inn At Occidental Hotel Occidental