The ABSOLUTE WORST motel that I have ever been to!!! My husband took a shower and the shower basin filled with water. I called the front desk to see if we could change rooms since we only had two hours before a wedding. I was told that they were full and he would call maintenance. Instead the young man from the front desk came to our room and poured drain cleaner in the shower basin. After fifteen minutes, the shower basin had not drained at all. I called the front desk again and this time I was told to “go ahead and take a shower and let the shower over flow and I’ll bring more towels.” I took my shower while my husband bailed water out of the shower basin with the bathroom waste basket.
We went to the wedding and arrived back at the hotel at 11:10 pm. Our card key did not work. At the same time, another hotel/wedding guest was trying to enter his room and he was having the same problem with his key card. The hotel lobby closed at 11 pm. The other guest called the hotel after hours emergency line. His call went no where…no one answered, the line just died. After trying for an hour, my husband and the other guest were able to enter the rooms through an ajar window in the bathroom.
I went to the front desk first thing the next morning. I explained to the girl behind the front desk about the events of the past evening. I asked her about the emergency line number and did not receive an explanation from her as to why this number is useless. She attempted to call the hotel owner. He did not answer and she left a message that a customer needed to speak with him. I am still waiting for a call from the owner.
- Official Description (provided by the hotel):
- The charming Ojai Rancho Inn-a Shelter Social Club property continues to reflect Ojai's relaxed and friendly personality. We offer service and amenities that ensure every visit is memorable. Our beautiful property, which is located within steps of the Ojai Valley Inn & Spa, boasts a tranquil garden that adjoins Ojai Rancho Inn to the popular Ojai Valley Trail. With our convenient location, free bikes, swimming pool, spacious grounds, and friendly staff we hope you will enjoy your stay! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Priceline, TripOnline SA and Odigeo so you can book your Ojai Rancho Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ojai Rancho Hotel Ojai
- Rose Garden Inn Ojai