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“Excellent room, breakfast, service; exercise room needs weights”

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Country Inn & Suites By Carlson, Ontario at Ontario Mills
Ranked #2 of 41 Hotels in Ontario
Certificate of Excellence
Oakdale, California
1 review
“Excellent room, breakfast, service; exercise room needs weights”
4 of 5 bubbles Reviewed 24 May 2014

Business trip. It was a great value at the corporate rate. Staff was very helpful and friendly. The breakfast was very good each morning. Plenty of variety. I wished that there were weights in the exercise room, and three of the five cardio machines were out of service. I would stay here again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 82many
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 27 May 2014
We are very pleased that you enjoyed your stay at our hotel and appreciate you taking the time to share your experience with others. We realize that a portion of our guests really like to use weights during their work out. We will be including a weight machine as part of our fitness room renovation later this year. We look forward to seeing you again soon!
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531 reviews from our community

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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
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English first
Sioux Falls, South Dakota
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 May 2014 via mobile

I stayed here as part of a large group. The employees were courteous and welcoming. Rooms are large and have everything needed for a comfortable stay. There is plenty to do nearby, especially the Ontario Mills Outlet Mall if you want some quality shopping time.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank k8tidyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 23 May 2014
Thanks so much for telling others about your experience at our hotel. We appreciate you taking the time and are very happy to hear that you had a comfortable stay. It's true, we are located just across the street from the Ontario Mills which is a very popular shopping venue for our guests. We hope that we will be your hotel of choice if you return to the Ontario area and we appreciate any referrals you can give us. Till next time!
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Brisbane, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 May 2014

This was third trip to Ontario Mills for shopping, and honestly have stayed elsewhere, but not anymore, will be staying here on future trips to Ontario. Location is great, hotel clean and rooms are spacious to fill with all the shopping you'll get done at outlet mall! Reception staff great and friendly. Was late for breakfast one morning but kitchen staff let us in and even asked if they could get us anything. Would recommend hotel for sure.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 386Renae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 20 May 2014
We are so happy to hear that the Country Inn & Suites will be your first choice when coming to Ontario in the future. We appreciate that you recognize our efforts to provide a friendly, service oriented experience for our guests and look forward to the opportunity to serve you again in the future!
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Tehachapi, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 May 2014

I stay Here every few weeks. The hotel and staff are outstanding! I Am always treated like family.
The Hotel is really well kept. I always have a great night's sleep, the beds are extreamly comfortable. The location is great being accross from ontario mills. The shopping and resturants really close to the hotel. I love the breakfast in the morning. It's Free! I drive a few extra miles out of my way to stay here. I am looking forward to my next visit.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mack m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 13 May 2014
Thank you so much for your kind review of our hotel. We LOVE our regular customers and look forward to welcoming them "home" every time they come to visit. We are thrilled that you continue to enjoy our hotel so much and thank you so much for your loyalty to our hotel and our brand. We look forward to seeing you again soon!
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Level Contributor
1 review
4 of 5 bubbles Reviewed 15 April 2014

My daughter had a state contest in Ontario and we sought out affordable and comfortable lodging given that we would be there four nights. Country Inn was just the ticket. They skip the luxury items in favor of comfort and convenience (for example, not much in the way of granite or a spectacular entry, instead, comfortable beds with soft duvets, hot shower, soft towels). The continental breakfast included the usual fair, but also a selection of egg, breakfast meat, and starch. The staff were friendly and helpful.

Good value, overall.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doreen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 17 April 2014
Thank you so much for submitting a review of your recent stay at our hotel. We are very pleased that you and your family enjoyed your stay during your daughter's competition. As our name would suggest, you are absolutely right about our priorities for our guests. Our goal is to provide the little things that make our hotel your home away from home. We are so happy that you were comfortable during your stay and hope that you will consider us again if your travels bring you back to the Ontario area.
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USA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 March 2014

I'm not kidding when I tell you that I stayed here during my recent vacation in Los Angeles -- it's 50-plus miles from the areas I was visiting, but I enjoy Country Inn enough to commute that far.

Anyway, this is a great hotel. It's newer, built in 2008. It offers all the amenities and great service I have come to expect from this chain. It's so nice to walk into the lobby and see the staircase, fireplace, and cookies upon arrival. My room was perfectly clean and quiet. WiFi worked fine. Breakfast, as usual, was good, with plenty of options. The underground parking garage is very well-lit. I did not have a chance to use the pool area.

Despite the distance from LA, I would stay here again if visiting the area.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Globe199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 31 March 2014
Thank you so much for your kind review of our hotel. What a nice compliment that you preferred to stay at our hotel instead of one closer to LA. We truly appreciate our guests who recognize our efforts and take the time to tell others about their experience. We look forward to being your host again when you travel to the LA area.
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Troy, Michigan
1 review
5 of 5 bubbles Reviewed 21 March 2014

I stayed here for 5 nights and couldn't complain about a thing! The hotel was nice and clean and the rooms were spacious! It was never really that noisy which was nice!The pool was fun and the fitness room was somewhat small but had equipment suitable for working out. The breakfast was really surprising and free. Many places offer low or barely anything for breakfast while this hotel offered many choices of cereal, making your own waffles, to hot eggs and meats. The staff was always friendly and greeted you. Will definitely come back to this hotel when I'm in the area.
Also, you get a free cookie with your check in!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dklaankers15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 24 March 2014
Thank you so much for your kind and informative review. We truly appreciate our guests who take the time to tell others about their positive experience at our hotel. It sounds like you had a great trip to Ontario and we look forward to having you stay with us again soon!
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Additional Information about Country Inn & Suites By Carlson, Ontario at Ontario Mills

Property: Country Inn & Suites By Carlson, Ontario at Ontario Mills
Address: 4674 Ontario Mills Parkway, Ontario, CA 91764
Phone Number:
Region: United States > California > Ontario
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Ontario
#5 Romantic Hotel in Ontario
#5 Business Hotel in Ontario
#11 Family Hotel in Ontario
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Country Inn & Suites By Carlson, Ontario at Ontario Mills 3*
Number of rooms: 117
Official Description (provided by the hotel):
Prepare for a stress-free stay at the Country Inn & Suites By Carlson(R), Ontario Mills, CA, beginning with complimentary transportation to the hotel from LA/Ontario International Airport (ONT). Our hotel at the intersections of I-10 and I-15 provides easy access to trade shows at the Ontario Convention Center and AHL hockey action at the Citizens Business Bank Arena, home of the Ontario Reign. You can also shop at Ontario Mills Mall or catch a NASCAR race at the Auto Club Speedway, both just minutes from the hotel. Recharge daily with the hotel's free breakfast, heated outdoor pool and fitness center, and then retreat to rooms with microwaves, mini refrigerators and HDTVs with HBO. Bring along snacks and drinks since every room and suite includes a refrigerator and a microwave, perfect for late-night appetites. Watch an HBO movie on the flat-screen TV or check emails with free Internet access. Our suites feature separate sleeping, living and dining areas donned with a king-sized bed, sleeper sofa, and a sizable table with seating for four. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario
Country Inn And Suites By Carlson At Ontario Mills
Country Inn Ontario Mills

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