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“Good Hotel with nice location”

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Country Inn & Suites By Carlson, Ontario at Ontario Mills
Ranked #4 of 41 Hotels in Ontario
Certificate of Excellence
Arroyo Grande, California
Level Contributor
95 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Good Hotel with nice location”
Reviewed 24 August 2014

Very nice hotel with a friendly staff and good location, plenty of shopping at Ontario Mills and Victoria Gardens close by as well as a good selection of restaurants in the immediate area try to get a ground floor room as they are quite convenient.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 26 August 2014
Thank you for submitting a review of your recent stay at our hotel. We appreciate you sharing the benefits of our location at the Ontario Mills and all it has to offer with other potential guests. We hope that the Country Inn & Suites by Carlson - Ontario Mills will be your choice again when you are traveling to the Ontario area.
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541 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
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English first
San Diego, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 20 August 2014

Rooms are large and very clean. Great location and easy off and on freeway and next to the Ontario Mills Mall. Mostly, the entire staff are very friendly and treat you like a valued customer with respect...a rare attribute nowadays. I have stayed at this hotel dozens of times and have never been disappointed. Highly recommend and I am a true road warrior!

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Walter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 26 August 2014
Thank you for submitting such positive feedback about our hotel and the service you have received during your stays. We truly value our repeat customers and appreciate their loyalty to our hotel and our Carlson brand. We try to make our regular guests feel as if they are coming home for a visit and appreciate the positive feedback telling us that our efforts have been successful. Thank you for recognizing the efforts of our staff; our hotel would not be what it is without them. We look forward to seeing you again soon and thank you again for taking the time to share your experiences with other travelers coming to the Ontario area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 August 2014

Nice hotel. Stayed overnight for flight the next day from Ontario International airport which is less then 3 miles away. Complimentary breakfast, average food choices though. Optimum Business center, fast high speed internet. The room and decor need some updating. But is juts enough for an overnight stay.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 7korics24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 22 August 2014
Thank you for taking the time to submit a review of your stay at our hotel. We are happy to hear that you enjoyed your time with us. To respond to your comment about our rooms, we are in the process of painting our rooms and will also be updating some of the decor during the fourth quarter this year. We hope that you will consider the Country Inn & Suites by Carlson - Ontario Mills when your travels bring you back to our area.
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Ontario, United States
1 review
Reviewed 18 August 2014

For the price you cannot beat this hotel. With a complimentary breakfast and amazing service, I would definitely stay here again. We enjoyed a dip in the simple but clean pool, the breakfast was hot and decent and the beds were very comfortable. We even got a check up call to the room from the front desk as a courtesy.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Mike Or Sheila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 19 August 2014
We are thrilled to hear that you enjoyed your stay at the Country Inn & Suites by Carlson - Ontario Mills and appreciate you taking the time to share your experience with other potential guests. We pride ourselves in making each and every guest feel welcome and that their business is very much appreciated. Thank you for letting us know that we are doing our job! We hope to see you again soon!
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Lincoln, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014

I again had an outstanding stay at the Country Inn and Suites Ontario Mills. The staff is always very helpful and personable. The internet speed is great for business travelers who depend on the consistency and speed. The rooms are clean and the beds are very comfortable....and I'm picky! I will always continue to stay at this great establishment just as I have for the last 5 years.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank JTGerhardt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 14 August 2014
Thank you so much for submitting another review for our hotel. We love our long-time regular guests and sincerely appreciate your loyalty to our hotel and your assistance in telling others about your experiences at our hotel. We look forward to seeing you again soon and "welcoming you home"!!!
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1 review
Reviewed 7 August 2014

Great place for a group to stay. Meeting rooms were handy and comfortable. Not fancy but clean and comfortable. Only wish was longer pool and spa hours. Underground parking was nice to get car out of the sun.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 399kateh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 8 August 2014
Thank you so much for submitting a review of of your experience at our hotel. We are very happy that you enjoyed your stay and that our staff provided excellent service. Unfortunately we have to close the pool area at 10pm due to the proximity of the rooms above this area that could be disturbed by people in the pool late at night. We hope that you will consider the Country Inn & Suites by Carlson - Ontario Mills when you are looking for a hotel in the Ontario area in the future.
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Washington DC, District of Columbia
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 August 2014 via mobile

Basic hotel. Breakfast yes, but no restaurant. Clean and quiet rooms.
3 fast food places down the block, including In&out. Huge mall across the street with everything you need.
Easy parking, close to highway, has a pool and relaxed atmosphere.

Stayed August 2014
Helpful?
Thank travelfacto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review, 7 August 2014
Thanks for taking the time to submit a review. We appreciate you sharing information about our hotel and surrounding area with potential travelers. Hopefully we will be your first choice when your travels bring you back to the Ontario area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Ontario at Ontario Mills

Property: Country Inn & Suites By Carlson, Ontario at Ontario Mills
Address: 4674 Ontario Mills Pkwy, Ontario, CA 91764-5104
Phone Number:
Region: United States > California > Ontario
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Ontario
#5 Romantic Hotel in Ontario
#5 Business Hotel in Ontario
#11 Family Hotel in Ontario
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Country Inn & Suites By Carlson, Ontario at Ontario Mills 3*
Number of rooms: 117
Official Description (provided by the hotel):
Prepare for a stress-free stay at the Country Inn & Suites By Carlson(R), Ontario Mills, CA, beginning with complimentary transportation to the hotel from LA/Ontario International Airport (ONT). Our hotel at the intersections of I-10 and I-15 provides easy access to trade shows at the Ontario Convention Center and AHL hockey action at the Citizens Business Bank Arena, home of the Ontario Reign. You can also shop at Ontario Mills Mall or catch a NASCAR race at the Auto Club Speedway, both just minutes from the hotel. Recharge daily with the hotel's free breakfast, heated outdoor pool and fitness center, and then retreat to rooms with microwaves, mini refrigerators and HDTVs with HBO. Bring along snacks and drinks since every room and suite includes a refrigerator and a microwave, perfect for late-night appetites. Watch an HBO movie on the flat-screen TV or check emails with free Internet access. Our suites feature separate sleeping, living and dining areas donned with a king-sized bed, sleeper sofa, and a sizable table with seating for four. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario
Country Inn And Suites By Carlson At Ontario Mills
Country Inn Ontario Mills

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