We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect place to stay for Business or Pleasure”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Embassy Suites by Hilton Ontario-Airport
Ranked #1 of 41 Hotels in Ontario
Certificate of Excellence
Reviewed 11 March 2014 via mobile

I have stayed at this Embassy for 15 or more times. It's extremely clean with an excellent professional staff that goes above and beyond the call of duty for not only Diamond but all guest. From check in with Kameha, Emily or Rohm- That will constantly check on you to make sure the accommodations are perfect to chef Martin who is awesome with both great appetizers and dinner to Carlos & Hany that both make great drinks during the cocktail reception.They all need to be recognized for meeting & exceeding the high standards set by this Embassy suites location & the entire Hilton brands

Stayed: March 2014, travelled on business
Thank sec2jdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Althea S, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded 11 April 2014

Dear Guest,

We are happy to hear you had a pleasant stay and we hope to be of service to you and your family in the future. We will continue to do our best to provide the best service possible. I will be sure to share your comments with the rest of my team like Kameha, Martin, Rom, and Emily to name a few. Thank you again for your loyalty.

Happy Friday,
Althea Schaub
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (838)
Traveller rating
Traveller type
Time of year
Language

626 - 632 of 838 reviews

Reviewed 11 March 2014

Great hotel with good service, but come early for breakfast. We arrived at 8:30 for a breakfast that lasted until 9:00. The oatmeal was gone and hot water for tea or hot chocolate had to be requested. Before 9:00, the coffee was gone and there was a short wait for more. At 9:00, everything was promptly cleared including the coffee that had been brought out. They did make oatmeal for me, which was delicious. However, this wasn't the 1 minute kind, so there was a 15 minute wait.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank howtodoit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Althea S, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded 9 April 2014

Dear Guest,

Thank you for sharing your comments with your fellow travelers regarding the Embassy Suites Ontario-Airport.

Please accept my sincere apologies for any oversights that may have occurred during your stay. We set high standards for our entire staff and have made adjustments to our complimentary breakfast that will better serve our guests.

We will continue to look for new ways to make our guests experience more enjoyable.

We look forward to seeing you again!

All the Best,
Althea Schaub
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

Very lovely hotel. Rooms are very spacious and well decorated. Good amenities. Very convenient to Ontario airport and local restaurants and shopping district. Complimentary breakfast is well done and the service staff was very friendly and helpful. Would definitely stay at this location again.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Tresa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Althea S, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded 11 April 2014

Dear Tresa,

Thank you for sharing your kind words with other fellow travelers. Please visit us soon again.

Best Wishes,
Althea Schaub
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

There is a "can do" feel about this hotel and it's staff. The atmosphere and furniture make it relaxing and enjoyable. The cooked to order breakfast and great options are a good way to start the day. Though it was business; my wife and I felt as if it was a vacation. Fireplace in the lobby is a nice addition.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Roydelagarza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Althea S, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded 11 April 2014

Good Afternoon Roy,

Wow, I am so glad your visit felt like a vacation and not just work. We share something in common and I will share a little secret with you and your wife. I also start my day with our morning breakfast especially with our amazing omelets I am sure you tried. I hope you and your wife will visit us soon again. Thank you so much for your feedback.

Regards,
Althea Schaub
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2014

Hotel staff is very professional and friendly. Rooms are comfortable and food is good. I've stayed here at least once a month for the last 5 months and have never been disappointed. Love the reception each night after a long day at work. I also like that the airport is so close.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Latricia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Althea S, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded 11 April 2014

Hello Latricia,

Thank you for your feedback and for continuing to stay with us. I appreciate your loyalty and wish to create a life time relationship with you.

Enjoy your weekend and we will see you soon,

Althea Schaub
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2014

I was in Ontario for the week and the Embassy Suites is the place to stay. It's convenient to the airport and the local area. The Managers Reception in the evening is well planned and relaxing. The complimentry breakfast is a great start to the day and the eveing meal was always top notch. The servers there make your stay very enjoyable. I'll always stay there when I fly to Ontario.

Room Tip: The elvators are a bit slow but rooms on the 7th floor are amazing!
See more room tips
  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kenneth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Althea S, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded 11 April 2014

Dear Kenneth,

I am truly honored to know that you enjoyed your stay here at Embassy Suites Ontario Airport and I hope you can return soon. Be sure to bring your family as I am sure they will also enjoy it.

Thank you for your comments,
Althea Schaub
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014

I enjoy staying at the Embassy Suites in Ontario by the airport. The rooms are spacious and clean, the venue for events is excellent. The service is literally impeccable. The food is well cooked and planned well. I do events for my company all over the USA and this hotel remains one of our favorites, across the nation.

Room Tip: I have no problem with any of the rooms in this hotel.
See more room tips
  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CSamSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Althea S, General Manager at Embassy Suites by Hilton Ontario-Airport, responded to this reviewResponded 11 April 2014

Dear Sam,

Thank you so much for your wonderful feedback. I am sure you travel a lot and you get to experience many different hotels. Thank you for choosing Embassy Suites Ontario Airport when you travel to this area. I will be sure to share your wonderful comments with the rest of our staff.

Take care,
Althea Schaub
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ontario hotels
2.1 mi away
DoubleTree by Hilton Hotel Ontario Airport
1.5 mi away
Hyatt Place Ontario / Rancho Cucamonga
2.1 mi away
Azure Hotel & Suites Ontario, A Trademark Collection Hotel
Show Prices
Show Prices
Show Prices
1.3 mi away
Country Inn & Suites By Carlson, Ontario at Ontario Mills
1 mi away
Ayres Suites Ontario Mills Mall
0.4 mi away
La Quinta Inn & Suites Ontario Airport
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Ontario-Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Ontario-Airport

Address: 3663 E Guasti Rd, Ontario, CA 91761-3706
Phone Number:
Region: United States > California > Ontario
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Ontario
#4 Business Hotel in Ontario
#8 Romantic Hotel in Ontario
Price Range: £101 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Ontario-Airport 3*
Number of rooms: 175
Official Description (provided by the hotel):
Welcome to the Embassy Suites Ontario - Airport! The Embassy Suites Ontario – Airport hotel is not defined by fluff but rather by thoughtfulness and attention to detail to those things that matter to travelers. We want to be your first choice when visiting the Inland Empire and Ontario, California.We are located in Ontario, California, just off Interstate 10 and Interstate 15 in the heart of the Ontario business district near companies such as Frito Lay, Target, Toyota, Fed Ex, BMW of North America and NAMM. The LAX/Ontario International Airport, Ontario Convention Center, Citizens Business Bank Arena, Ontario Mills Mall and the California Speedway are all in close proximity to the Embassy Suites Ontario - Airport. Visitors of Frito Lay, Target, Toyota, Fed Ex, BMW of North America, NAMM, DPI Specialty Foods, and UPS will find the Embassy Suites Ontario - Airport both convenient and opportune. Cal Poly Pomona and Chaffey College are a short drive from the hotel. The LAX/Ontario Airports and Ontario Convention Center are just a few minutes away. The value-minded business traveler will enjoy our amenities such as an oversized work desk area, complimentary wireless high-speed internet and airport shuttle service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hilton Hotels Direct, Expedia, TripOnline SA, Hotels.com, getaroom.com, Ebookers, HotelsClick, Evoline ltd, 5viajes2012 S.L., Cancelon and HotelQuickly so you can book your Embassy Suites by Hilton Ontario-Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Ontario-Airport Hotel Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing