Traveling to this area for a work assignment for the 1st time for a 3 week duration. Changed to this hotel from the Hilton on the recomendation of a co-worker. Great choice! While any stay can be good or bad, the real test of any stay is how well the staff rises to the occassion (or not), when there is a problem. We did have 2 problems over a period of several days...keys that failed to open the door, and intermitant internet. The problem was rectified,( root cause was the key encoding machine AT the front desk!) The general manager validated the problem(s), had equipment replaced, (including the server for the internet), and besides offering WRITTEN apologies, sent complimentary cookies to not only our room ,but to my work place, with sufficient qualties for all! Location was great for multiple side trips. Staff was EXCEPTIONAL in all regards. The property is CLEAN, QUIET, SAFE. I'll stay again .
- Official Description (provided by the hotel):
- Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! ... more less
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- Also Known As:
- Ayres Inn And Suites At The Mills Mall
- Ayres Inn & Suites At The Mills Mall Hotel Ontario
- Ayres Hotel Ontario