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“Nice Location for Area”

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Hampton Inn & Suites Ontario
Ranked #5 of 41 Hotels in Ontario
Certificate of Excellence
Reviewed 11 May 2014 via mobile

I was in Chino on business and was walked from my original hotel. Ended up here, they welcomed me with open arms, elevators didn't work so I had to hike two flights of stairs with two suitcases. Rooms were large, appeared very clean, however I did find a hair in bed that I took and showed front desk and without question he totally resolved and addressed my issue. I HIGHLY recommend this hotel if you are in the Chino area! They truly appreciate their customers and it truly shows!

  • Stayed: May 2014
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1  Thank jamiejamal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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317 - 323 of 458 reviews

Reviewed 8 May 2014

We stayed at this property for 2 nights to attend a conference at the Riverside convention center. Since most of the nearby hotels to the convention center were already booked we decided to stay here even though it was about 15 miles away from Riverside down town. We had a room with a king bed and a sofa bed.
The room itself was clean and spacious. The checkin was a breeze. The staff at the front desk were quite nice and helpful. The breakfast was also quite adequate and the breakfast area was clean and spacious as well. The location of the hotel is quite near freeways and it is easily accessible. Quite a number of places to eat nearby as well.
There were a couple of things that bothered me though.
1) The walls seemed to be paper thin. And at times we would hear this loud noise of water flowing through the pipes in the wall or something. But it was intermittent and occurred a few times in the evening.
2) The sofa bed was really in a bad shape. The springs had been worn out and as soon as one got on the bed the whole bed would sink in the center. My kid decided not to sleep on it.

Other than those two, it was a decent stay. We did not bother to complain about the sofa bed as we did not think they would do much about it.

  • Stayed: April 2014, travelled with family
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Thank sakraghu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

Everything was just great for the price. Thank you Hampton and Staff. The drinks in the lobby were a nice touch and extremely welcome after a day in the warm sun! The location is fantastic just a couple of miles from the airport and across the road from restaurants and the mall.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hampton
Thank Bob123Dave321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

Fast check in, loved the Hilton Honors perk of free bottled water, comfortable room, good breakfast. Easy check out. Not too much parking, but you are allowed to use the mall lot across the road with a dash note from the front desk.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hampton
Thank Leslie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

This hotel was the home for a mini family reunion. The hotel has been remodeled and it looked great! The lobby was inviting and the staff always greeted guests with a smile. Our room was clean and comfy, also remodeled. The only complaint is I don't think the ac was upgraded in the remodel. We were unable to find a good temp. It was cold when the ac was on (and loud) but warmed up very quick when off.

The things I loved was the fitness center because they have dumb bells and weight balls in there. It's a huge upgrade from a simple treadmill like most like hotels. The breakfast was good as well. this hotel is right outside the Ontario Mills Outlet mall (walking distance). Ask the desk for coupons... They may have some for guests.

Stayed: April 2014, travelled with family
Thank OrangeCat5813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

This is a nice hotel for short term, breakfast are good compared with other hotels in the area and the ladies that prepare it are so kind.
Ontario Mills mall is just across the street which is awesome.
Many dinning options around, Outback is just behind.
The lobby is so quiet that you can go there just to read a book and will be pleasant.
The staff, well, they are just so helpful and kind that I can't hesitate to ask them for something.

I stay more often on Homewood suites due I'm for long stays most of the times. But for short term(one week) this hotel is the best option.

  • Stayed: January 2014, travelled on business
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Thank Neoabaper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

The staff at this hotel are always helpful and try to be very accommodating. We arrived at 12:30AM because we went to a Dodger game that evening before checking into our hotel. I called in the afternoon to let the office know that we would be checking in late. When we arrived to check in, everything was ready to go and waiting for us. We even received the late check out time that we requested. Then the next morning, the breakfast staff stayed open 20 minutes longer to accommodate my family! Love this hotel and staff!!

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hampton
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Ontario

Address: 4500 Mills Cir, Ontario, CA 91764-5219
Phone Number:
Region: United States > California > Ontario
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ontario
#1 Family Hotel in Ontario
#7 Business Hotel in Ontario
Price Range: £102 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ontario 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Across the street from the Ontario Mills Mall, our hotel offers a range of modern amenities and consistently great service to all our guests, whether they are traveling for business or on vacation. Make yourself at home in one of our comfortable guest rooms, with free high-speed internet access, a spacious work area and a clean signature Hampton bed®. Wake up to Hampton's free hot breakfast and enjoy free, round-the-clock coffee service. ... more   less 
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Ontario
Hampton Inn Ontario
Ontario Hampton Inn

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