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“Ontario”

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Hampton Inn & Suites Ontario
Ranked #4 of 41 Hotels in Ontario
Certificate of Excellence
Sammamish, United States
1 review
“Ontario”
5 of 5 bubbles Reviewed 11 May 2014

Excellent location and service. The next time I am in Ontario, I will definitely stay here. Convenient location yet far enough from the freeway to be quiet. Staff is courteous and professional. Great restaurants nearby.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Frederick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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426 reviews from our community

Traveller rating
    240
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    40
    13
    6
See reviews for
149
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Atlanta, Georgia, United States
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 11 May 2014 via mobile

I was in Chino on business and was walked from my original hotel. Ended up here, they welcomed me with open arms, elevators didn't work so I had to hike two flights of stairs with two suitcases. Rooms were large, appeared very clean, however I did find a hair in bed that I took and showed front desk and without question he totally resolved and addressed my issue. I HIGHLY recommend this hotel if you are in the Chino area! They truly appreciate their customers and it truly shows!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jamiejamal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fremont, ca
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

We stayed at this property for 2 nights to attend a conference at the Riverside convention center. Since most of the nearby hotels to the convention center were already booked we decided to stay here even though it was about 15 miles away from Riverside down town. We had a room with a king bed and a sofa bed.
The room itself was clean and spacious. The checkin was a breeze. The staff at the front desk were quite nice and helpful. The breakfast was also quite adequate and the breakfast area was clean and spacious as well. The location of the hotel is quite near freeways and it is easily accessible. Quite a number of places to eat nearby as well.
There were a couple of things that bothered me though.
1) The walls seemed to be paper thin. And at times we would hear this loud noise of water flowing through the pipes in the wall or something. But it was intermittent and occurred a few times in the evening.
2) The sofa bed was really in a bad shape. The springs had been worn out and as soon as one got on the bed the whole bed would sink in the center. My kid decided not to sleep on it.

Other than those two, it was a decent stay. We did not bother to complain about the sofa bed as we did not think they would do much about it.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sakraghu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
1 review
5 of 5 bubbles Reviewed 6 May 2014

Everything was just great for the price. Thank you Hampton and Staff. The drinks in the lobby were a nice touch and extremely welcome after a day in the warm sun! The location is fantastic just a couple of miles from the airport and across the road from restaurants and the mall.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Bob123Dave321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ladera Ranch, United States
1 review
5 of 5 bubbles Reviewed 21 April 2014

Fast check in, loved the Hilton Honors perk of free bottled water, comfortable room, good breakfast. Easy check out. Not too much parking, but you are allowed to use the mall lot across the road with a dash note from the front desk.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Leslie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 21 April 2014 via mobile

This hotel was the home for a mini family reunion. The hotel has been remodeled and it looked great! The lobby was inviting and the staff always greeted guests with a smile. Our room was clean and comfy, also remodeled. The only complaint is I don't think the ac was upgraded in the remodel. We were unable to find a good temp. It was cold when the ac was on (and loud) but warmed up very quick when off.

The things I loved was the fitness center because they have dumb bells and weight balls in there. It's a huge upgrade from a simple treadmill like most like hotels. The breakfast was good as well. this hotel is right outside the Ontario Mills Outlet mall (walking distance). Ask the desk for coupons... They may have some for guests.

Stayed April 2014, travelled with family
Helpful?
Thank OrangeCat5813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aguascalientes, Mexico
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 April 2014

This is a nice hotel for short term, breakfast are good compared with other hotels in the area and the ladies that prepare it are so kind.
Ontario Mills mall is just across the street which is awesome.
Many dinning options around, Outback is just behind.
The lobby is so quiet that you can go there just to read a book and will be pleasant.
The staff, well, they are just so helpful and kind that I can't hesitate to ask them for something.

I stay more often on Homewood suites due I'm for long stays most of the times. But for short term(one week) this hotel is the best option.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JosueRL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Ontario

Property: Hampton Inn & Suites Ontario
Address: 4500 Mills Cir, Ontario, CA 91764-5219
Phone Number:
Region: United States > California > Ontario
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Ontario
#1 Romantic Hotel in Ontario
#7 Business Hotel in Ontario
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Ontario 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Hotel Ontario
Hampton Inn And Suites
Hampton Inn Ontario
Ontario Hampton Inn

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